Starting from scratch with Acronis...need help!

Discussion in 'Acronis True Image Product Line' started by Steve T, Jul 1, 2004.

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  1. Steve T

    Steve T Registered Member

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    Location:
    Nottingham, England
    I purchased Acronis TI some time ago (sorry, not sure of version or build) and took disc images fairly frequently.
    Then the inevitable happened (crash) and I lost everything. Thank God for Acronis TI thought I.
    However on trying to restore from my main volume on CD-R, my screen showed the following Acronis commentary;
    Loading, please wait....
    crc error<6>Freeing initrd memory: 6655k freed
    Kernel panic : No init found. Try passing init = option to kernel.

    Then nothing!
    I am running Windows XP which is OEM, so all I can do is restore the OS to 'factory settings' so to speak.

    I've lost alot of important data and great programs which I hope are sitting on several TI CD-R's but I'm not sure what to do next.

    PLEASE help Guys, (be gentle with me, I'm not very bright when it comes to technical stuff)
     
  2. beenthereb4

    beenthereb4 Registered Member

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    Posts:
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    In my experience, those messages mean a hardware error. It usually is a bad ram chip, which may explain why your computer crashed in the first place.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Steve --

    Thank you for taking the time to contact us and for your interest in Acronis
    True Image (http://www.acronis.com/products/trueimage/)!

    There are two possible reasons :

    1) The bootable media you are booting from is corrupted - please try to create it again and see if it helps.

    2) There is some problem with RAM, indeed.

    Thank you.

    --
    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA
    http://www.acronis.com/

    Acronis... Compute with confidence
     
  4. Steve T

    Steve T Registered Member

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    Location:
    Nottingham, England
    Thanks beenthereb4 and Anton.

    Anton,..by bootable media do you mean the Acronis TI bootable discs I made when I first used True Image, or the reload cd with which I restored Windows XP?

    Thanks guys for the quick response :D
     
  5. TheQuest

    TheQuest Registered Member

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    Location:
    Kent. UK by the sea
    Hi, Steve T

    Anton is talking about your Ti BootDisk.

    Make a New One.

    Take Care,
    TheQuest :cool:
     
  6. Steve T

    Steve T Registered Member

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    Nottingham, England
    Thanks TheQuest.

    OK, did that. This time it said;

    Loading, please wait....
    incomplete distance tree
    invalid compressed format (err=1) <6>Freeing initrd memory:6655k freed
    Kernel panic : no init found. Try passing init = option to kernel

    Sorry, I've no idea what this means but I'm sure it'll mean something to someone out there.

    Thanks again guys.
     
  7. Steve T

    Steve T Registered Member

    Joined:
    Jul 1, 2004
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    9
    Location:
    Nottingham, England
    Hi Guys,

    beenthereb4 and Anton,
    Just ran the tests on Windows Memory Diagnostic, and all tests failed so it looks like you're right.

    Anton,
    When I've replaced the RAM, I should be able to restore from TI, right?

    Thanks again guys.
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello --

    Yeah, it should work now.

    Thank you.

    --
    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA
    http://www.acronis.com/

    Acronis... Compute with confidence
     
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