SpywareBlaster Not Responding

I have just installed SWB 3.3 but when I come to check for any updates the program hangs [ not responding ].I uninstalled the previous version completely before installation,and have reinstalled 3.3 three times but no change.Never had this problem previously with any other version,anyone any ideas ?

I am running XP Pro.

Sam Salt

 

Managed to solve it.Checked the"Use Alternative Download Method" box.Don't know why but Update now works without a hang.

Sam Salt

 

Hi,

I'm glad to hear that you got it working, but would you mind posting some additional information? (So I can hopefully duplicate the issue?)

-What other security software you have installed (such as anti-virus, firewall, etc.)

-Any customizations (security or privacy-related) that you've made to your system.

Thanks!

Best regards,

-Javacool

 

I have the same problem.
Update did not work and SB hung.
Only when I have manually checked 'Use Alternative Download Method' it started to works.
Note:
- w2k sp4 + outpost firewall + usr router (all works fine)
- uninstalled previous SB version (was perfectly working) before to install the new one
- no other system changes

 

I am also having a problem with spyblaster not responding. Verision 3.2 was working perfectly. I did follow the upgrade instructions. Once program 3.3was installed tried to do an update and received the message no internet connection and then program did not respond. After reading the forum I did change my option to use alternative download method and did get notification when rebooting that no updates were available. I have automatic updates.
Running windows home xp
firefox
sygate firewall pro 5.5 build 2710
ad adware se plus build 105
linksys wired router befsr41 ver 2
Dorothy

 

Hi,

What anti-virus do you have installed?

It seems there may have been a problem with SpywareBlaster 3.3 and older versions of Avast (and its "Web Shield" feature), but I haven't been able to reproduce it yet.

Best regards,

-Javacool

 

Hi JC,

I suspect a lot depends on everything that is/was running, plus the specific OS. I had no problems with avast's Web Shield and SB 3.2 or 3.3 (didn't play with any of avast's betas, if that makes a difference).

Just to confuse the chronology of what's running with what, you might be aware that avast's latest "official" (as opposed to beta) build (.623) was finally released this morning, almost on the heels of SB 3.3.

The only problem I had with the Web Shield was that I missed ZA (free)'s request to grant it access, but once I corrected that manually the ZA-SB-avast combo has worked just fine for me.

 

maybe the problem is related to avast.
i have just downloaded latest avast's build (623) and now SWB update feature seems to work again also with 'Use Alternative Downoad Method' unchecked.
regards

----------------
w2k+sp4
avast 4.6.623
outpost firewall
swb 3.3
swg 2.2
mozilla firefox 1.0.1

 

I think it most probably had to do with Avast (together with W2K-Pro).
In WXP-Pro I had no problem after update to SB 3.3, but in W2K the SB update option failed after having gone to 3.3.
Having read the possible solutiion on this forum I upgraded avast from 4.6.603 to 4.6.623 and see: update in SB 3.3 worked again.

Regards,
Marcel

 

Hi,
Sorry I forgot to mention that I run avast 4.6 home addition and all updates are current.
Dorothy

 

Same problem here with 3.3. I had to check the Use Alternative Download Method box other people have and now the update check works.

WinXP Pro (no SP), Avast! Home Edition 4.6.623, Sygate PF Pro 5.5.