[solved]Help with Offer Optimizer

Discussion in 'adware, spyware & hijack cleaning' started by kellynielsen, Jul 5, 2004.

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  1. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    I have been having problems with offer optimizer, ad pop ups and slow processing while on the net. Here's my Hijack This log file. Please help. Thank you!

    Logfile of HijackThis v1.97.7
    Scan saved at 3:56:48 PM, on 7/5/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\CTSvcCDA.EXE
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\Navnt\navapsvc.exe
    C:\PROGRA~1\Navnt\npssvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\MsPMSPSv.exe
    C:\WINNT\system32\svchost.exe
    C:\PROGRA~1\Navnt\alertsvc.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Navnt\POProxy.exe
    C:\PROGRA~1\IOMEGA~1\directcd.exe
    C:\WINNT\Wcgopsvc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Real\RealJukebox\tsystray.exe
    C:\Program Files\KMaestro\KMaestro.exe
    C:\WINNT\system32\qlogtb.exe
    C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\createcd.exe
    C:\Program Files\Navnt\navapw32.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\Documents and Settings\NielsenT\Desktop\HijackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dibc.org/
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINNT\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINNT\Downloaded Program Files\bridge.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\Navnt\npscheck.exe
    O4 - HKLM\..\Run: [MSKernel32] C:\WINNT\system32\MSKernel32.vbs
    O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Navnt\POProxy.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
    O4 - HKLM\..\Run: [WebCam Go Plus Sti Service Application] Wcgopsvc
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MoviePlace] "C:\Program Files\MoviePlace\MoviePlace.exe" /H
    O4 - HKLM\..\Run: [Launcher] "C:\Program Files\KFH\cl\launcher.exe" /P
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\Program Files\Real\RealJukebox\tsystray.exe
    O4 - HKLM\..\Run: [jpjbcixc] C:\WINNT\System32\jpjbcixc.exe
    O4 - HKLM\..\Run: [windows auto update] msblast.exe
    O4 - HKLM\..\Run: [rthgmjj] "C:\DOCUME~1\NielsenT\LOCALS~1\Temp\rthgmjj.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [BtcMaestro] C:\Program Files\KMaestro\KMaestro.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
    O4 - HKLM\..\Run: [alchem] C:\WINNT\alchem.exe
    O4 - HKLM\..\Run: [uwtaeqlhtfcc] C:\WINNT\system32\qlogtb.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\createcd.exe -r
    O4 - HKLM\..\RunServices: [Win32DLL] C:\WINNT\Win32DLL.vbs
    O4 - HKCU\..\Run: [vjoy] C:\WINNT\system32\vjoy.exe
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/ClickYesToContinue/bridge.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
     
  2. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Help with Offer Optimizer

    Hi kellynielsen

    Download Ad-aware from here: http://www.computercops.biz/downloads-file-292.html
    Install by double-clicking on the downloaded file.
    After installing but before running, update Ad-aware by using its Globe icon.
    After updating, shutdown and restart Ad-aware.
    Ad-aware is ready to scan and clean your system following these steps:

    Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
    "Unload recognized processes during scanning."
    Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
    "Let Windows remove files in use after reboot."
    Press "Scan Now"
    Check option "Use Custom scanning options"
    Check option "Activate In-Depth Scan"
    Press "Select drives\folders to scan"
    Select the active partition which is usually C:
    Press "Next" to let Ad-aware scan your drives...
    If it finds "bad" files and registry keys, press "Next" again
    Right-click in that pane and choose "select all"
    Press "next"
    When it asks to remove all checked items, Press "OK"
    Close Ad-aware, reboot your system and go on to Step 2 below.


    Spybot S&D
    The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

    Install by double-clicking on the downloaded file.
    Run Spybot S&D from desktop icon or Start menu.
    Press "Search for updates" button to get list of updates available.
    Press "Download updates" button.
    Close all IE windows and close & restart Spybot S&D.
    Press "Check for problems" button.
    Have SpyBot remove all it marks in red by pressing "Fix selected problems".

    Close Spybot S&D, reboot your system .

    Now, empty your TEMP Folder / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

    RunHijackthis again and pls. post a FRESH log. Thanks.
     
  3. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    Re: Help with Offer Optimizer

    Thanks!! I followed your instructions and here is my fresh log:

    Logfile of HijackThis v1.97.7
    Scan saved at 7:57:01 PM, on 7/6/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\CTSvcCDA.EXE
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\Navnt\navapsvc.exe
    C:\PROGRA~1\Navnt\npssvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\MsPMSPSv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\PROGRA~1\Navnt\alertsvc.exe
    C:\Program Files\Navnt\POProxy.exe
    C:\PROGRA~1\IOMEGA~1\directcd.exe
    C:\WINNT\Wcgopsvc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Real\RealJukebox\tsystray.exe
    C:\Program Files\KMaestro\KMaestro.exe
    C:\WINNT\system32\qlogtb.exe
    C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\createcd.exe
    C:\Program Files\Navnt\navapw32.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\Documents and Settings\NielsenT\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dibc.org/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINNT\2_0_1browserhelper2.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\Navnt\npscheck.exe
    O4 - HKLM\..\Run: [MSKernel32] C:\WINNT\system32\MSKernel32.vbs
    O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Navnt\POProxy.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
    O4 - HKLM\..\Run: [WebCam Go Plus Sti Service Application] Wcgopsvc
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MoviePlace] "C:\Program Files\MoviePlace\MoviePlace.exe" /H
    O4 - HKLM\..\Run: [Launcher] "C:\Program Files\KFH\cl\launcher.exe" /P
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\Program Files\Real\RealJukebox\tsystray.exe
    O4 - HKLM\..\Run: [jpjbcixc] C:\WINNT\System32\jpjbcixc.exe
    O4 - HKLM\..\Run: [windows auto update] msblast.exe
    O4 - HKLM\..\Run: [rthgmjj] "C:\DOCUME~1\NielsenT\LOCALS~1\Temp\rthgmjj.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [BtcMaestro] C:\Program Files\KMaestro\KMaestro.exe
    O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
    O4 - HKLM\..\Run: [alchem] C:\WINNT\alchem.exe
    O4 - HKLM\..\Run: [uwtaeqlhtfcc] C:\WINNT\system32\qlogtb.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\createcd.exe -r
    O4 - HKLM\..\RunServices: [Win32DLL] C:\WINNT\Win32DLL.vbs
    O4 - HKCU\..\Run: [vjoy] C:\WINNT\system32\vjoy.exe
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
     
  4. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Help with Offer Optimizer

    HI kellynielsen

    Download cwshredder here Close all browser windows and click on the fix/next button.

    Pls. save your HJT in its OWN folder - like C:\Hijackthis.

    Check the following items in HijackThis - close ALL windows\browsers except Hijackthis and click "Fix checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll (file missing)

    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINNT\2_0_1browserhelper2.dll

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

    O4 - HKLM\..\Run: [MSKernel32] C:\WINNT\system32\MSKernel32.vbs

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [MoviePlace] "C:\Program Files\MoviePlace\MoviePlace.exe" /H

    O4 - HKLM\..\Run: [Launcher] "C:\Program Files\KFH\cl\launcher.exe" /P

    O4 - HKLM\..\Run: [jpjbcixc] C:\WINNT\System32\jpjbcixc.exe
    O4 - HKLM\..\Run: [windows auto update] msblast.exe
    O4 - HKLM\..\Run: [rthgmjj] "C:\DOCUME~1\NielsenT\LOCALS~1\Temp\rthgmjj.exe"

    O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
    O4 - HKLM\..\Run: [alchem] C:\WINNT\alchem.exe
    O4 - HKLM\..\Run: [uwtaeqlhtfcc] C:\WINNT\system32\qlogtb.exe

    O4 - HKLM\..\RunServices: [Win32DLL] C:\WINNT\Win32DLL.vbs

    O4 - HKCU\..\Run: [vjoy] C:\WINNT\system32\vjoy.exe

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

    NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

    Make sure you can view hidden and system files: Instructions here

    Then Boot to safe mode: Instructions here

    Delete the following files\folders IF still present:

    C:\WINNT\system32\MSKernel32.vbs
    C:\Program Files\MoviePlace <----- folder
    C:\Program Files\KFH\cl\launcher.exe
    C:\WINNT\System32\jpjbcixc.exe
    C:\Program Files\VVSN <-----folder
    C:\WINNT\Win32DLL.vbs
    C:\WINNT\system32\vjoy.exe

    Then reboot and use AdAware as described :
    HERE

    Empty your Temporary Internet Files and history in Internet Options. And clean out your
    %Userprofile%\Local Settings\Temp
    folder. It's a good idea to do that regularly.

    Get ALL Microsoft CRITICAL PATCHES !

    Go for free online Virus scans here:

    http://housecall.trendmicro.com/housecall/start_corp.asp
    http://www.pandasoftware.com/activescan/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

    Run HIjackThis again and pls.post a FRESH log. Thanks.
     
  5. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    Re: Help with Offer Optimizer

    Thanks again! I followed all the instructions, but I did have two problems.

    I couldn't start in Safe Mode. This computer used to be networked in an office, but is now a home computer and I still have to log in. When I started in Safe mode, my password no longer worked.

    Also, I couldn't delete everything in my Temporary Internet Items folder for some reason. It deleted most of it, but not everything.

    Here's my new log:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:59:22 PM, on 7/7/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\CTSvcCDA.EXE
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\Navnt\navapsvc.exe
    C:\PROGRA~1\Navnt\npssvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\MsPMSPSv.exe
    C:\WINNT\system32\svchost.exe
    C:\PROGRA~1\Navnt\alertsvc.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Navnt\POProxy.exe
    C:\PROGRA~1\IOMEGA~1\directcd.exe
    C:\WINNT\Wcgopsvc.exe
    C:\Program Files\Real\RealJukebox\tsystray.exe
    C:\Program Files\KMaestro\KMaestro.exe
    C:\WINNT\system32\qlogtb.exe
    C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\createcd.exe
    C:\Program Files\Navnt\navapw32.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dibc.org/
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\Navnt\npscheck.exe
    O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Navnt\POProxy.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
    O4 - HKLM\..\Run: [WebCam Go Plus Sti Service Application] Wcgopsvc
    O4 - HKLM\..\Run: [RealJukeboxSystray] C:\Program Files\Real\RealJukebox\tsystray.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [BtcMaestro] C:\Program Files\KMaestro\KMaestro.exe
    O4 - HKLM\..\Run: [uwtaeqlhtfcc] C:\WINNT\system32\qlogtb.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\createcd.exe -r
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
     
  6. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Help with Offer Optimizer

    Is looking much better !

    check the following items in Hijackthis - close ALL windows\browsers except HIjackthis and click "Fix checked":

    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINNT\mxTarget.dll

    O4 - HKLM\..\Run: [uwtaeqlhtfcc] C:\WINNT\system32\qlogtb.exe


    This one has to be deleted:

    C:\WINNT\system32\qlogtb.exe

    Reboot.

    Does this help to clean up your temp. files?

    Now, you'll need to open up Windows' Find utility. To do this, go to Start->Find->Files and Folders (in Windows 2000/XP it will be Start->Search->Files and Folders). Search for "*.tmp" (no quotes) and delete any files or folders that come up. Next, search for "~*.*" (again, no quotes), and delete any files or folders that get found.
     
  7. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    Re: Help with Offer Optimizer

    I think that did it!! Thanks!!!

    I still have files in my Temporary Internet Files folder that I can't seem to delete. Is that normal?

    Thanks again!
     
  8. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    Re: Help with Offer Optimizer

    Oh, I also had a temp file that said it was a system file and warned me about deleting it. Is it okay to delete csc1.tmp?

    Thanks!
     
  9. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Help with Offer Optimizer

    good job :)

    I only can find: CSC1.tmp is not a valid Win32 resource file'
     
  10. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Help with Offer Optimizer

    Does this help to clean up your temp. files?

    use the Disk Cleanup Utility to empty all your Temp folders.
     
  11. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    Re: Help with Offer Optimizer

    So, do you think it's okay to delete the csc1 temp file?

    Yes, I had over 2,000 tmp files that I deleted! We haven't had the pop-ups either!
     
  12. kellynielsen

    kellynielsen Registered Member

    Joined:
    Jul 5, 2004
    Posts:
    7
    Re: Help with Offer Optimizer

    Oh, and I have Windows 2000, so no Disk Cleanup Utility.
     
  13. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Re: Help with Offer Optimizer

    Yes, you can dump that one too -

    More appropriate for you would then be:

    Empty your TEMP Folder / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

    Great to hear your pop-ups are gone :)

    Happy Safe Computing !
     
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