snapman_nt.sys

Discussion in 'Acronis True Image Product Line' started by intelicoat, Jun 30, 2005.

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  1. intelicoat

    intelicoat Registered Member

    Joined:
    Jun 30, 2005
    Posts:
    2
    Need help with a corporate eval of True Image version 8 - build 889.

    Installation on an NT Workstation gets to about 99%, copies the spawn.exe file, but then errors out during the drivers installation portion of the setup.

    Error message is "an error occured copying snapman_nt.sys, ensure that the location specified is correct, or change it and insert Acronis Snapshots Manager Installation Disk in the drive you specifiy.

    Trying to run on a Windows NT workstation platform. I was able to get this all to work on a Windows 2000 box.

    Thanks for your help.
     
    intelicoat, Jun 30, 2005
    #1
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello intelicoat,

    Thank you for choosing Acronis Disk Backup Software.

    Please note, that Acronis True Image 8.0 only supports Windows NT 4.0 Workstation Service Pack 6. If you have this operating system, please install the below update with disabled logging and see whether the problem persists.

    http://www.acronis.com/files/support/SnapAPI_s_e.exe

    If the problem does persist, please contact us again.

    Thank you.
    --
    Irina Shirokova
     
    Acronis Support, Jul 1, 2005
    #2
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