hi I have webroot secure anywhere complete, and by the way i think it is great. But i have this problem with my online account under the PC security tab, i have been in touch with support but they seem to be struggling. when i initially installed it all was OK, but i noticed in the back up tab online i was getting multiple entry, when changing credentials, but this happens as i have found out and i have found out how to delete them. But before i could get back to support they seem to have misunderstood me and deleted the 2 PCs form the security tab and now they don't come back, i have re installed about 5 times now. As i have a multiple user license i let my dad have one, he installed and 2 entry's of his computer have appeared online... I think my online account is corrupt or something is wrong. have even tried re naming my pc and have uninstalled using revo uninstaller, cleaned out all the left over files but still no joy? Something on my pc and my daughters pc is not communicating with webroot online.