Service 'ESET' service' (ekrn) failed to start. Verify that you have sufficient priv

Discussion in 'ESET NOD32 Antivirus' started by andrewset, Aug 22, 2010.

Thread Status:
Not open for further replies.
  1. andrewset

    andrewset Registered Member

    Joined:
    Aug 22, 2010
    Posts:
    2
    When trying to install ESET NOD32 Antivirus, I get the error message:

    Service 'ESET' service' (ekrn) failed to start. Verify that you have sufficient privileges to start system services.

    First I had the trial version of a previous ESET, which wouldn't let me upgrade to the full version--every time I clicked on upgrading, it told me it failed to upgrade--and I read that you can't upgrade from the trial, you have to install the full version and put in your information then, so I uninstalled the trial version and downloaded the full, but the full is what isn't installing. I wonder if this problem has something to do with the previous version not being fully uninstalled prior, though it seemed it was, and the computer was restarted since then. Anyway, any advice? :)
     
  2. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
    Posts:
    6,956
    Location:
    Somethingshire
  3. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello andrewset,

    Give Cudni's advice a try and let us know if using the ESET uninstaller and then reinstalling helps.

    Thank you,
    Richard
     
  4. siljaline

    siljaline Former Poster

    Joined:
    Jun 29, 2003
    Posts:
    6,619
Thread Status:
Not open for further replies.