I have an inbox full of "server connection error" messages again this morning & worried people contacting me bec their NOD a/v is not updating. I've told them to keep persisting, but the result of that is that I get more error messages. Is there a problem with the servers (dare I say, again)? I live in an area where the majority of people are on (slow) dial-up connections and these always seem to be the ones who are affected like this. However, I find it a bit embarrassing after constantly reminding them to make sure they get their updates whenever they go on line, when this happens on a regular basis? PLEASE don't tell me to check whether they have typed their registrations incorrectly .. these people have been getting their updates for months without a problem, then intermittently they can't.