Not a bother but I`m no "eye of knowledge" more a veteran of my own stupidity,thats for sure. Regards Eck
I suspect you would have to disable some of HIPS in Outpost to avoid conflicts with SAP`s A_E. Regards Eck -
We have released the latest SecureAPlus v3.3.2. In this version we improved the manual and real-time scanning performance. We are introducing new schemes to extend SecureAPlus freemium license. There is also a trial of Premium version for Freemium users.
Funny thing has happened, it says version v3.3.2 after the reboot, but it has lost my license details. Spoiler: screenshots Also, it says there is an update after a further reboot. I know that is has updated, but something went wrong. Spoiler: screenshot
We scanned Baidu folder, and it is clean. Can you send us the file that detected as virus? Please zip the file with password: infected. Send it to secureaplus@secureage.com, with the subject: False Positive. Thanks and regards, Hendy
The license details are not recorded at the client side, so it will not be displayed after you entered the license, but our server will remember it. Please check in the "About" whether you have the correct expiry date. If you found that your expiry date is wrong, please send us an e-mail to secureaplus@secureage.com. In the mail, please let us know your SecureAPlus Id, and attach the following logs file: 1. C:\ProgramData\SecureAge Technology\SecureAge\log\SecureAPlus.log 2. C:\Users\[userid]\AppData\Roaming\SecureAge Technology\SecureAge\log\SecureAPlus.log Thanks and regards, Hendy
@hendy ...Sorry, I made a mistake because my license is still valid. However, I have a perpetual license which was given to me by sinlam, last year for my contribution during beta testing. Probably, a glitch in the registry. I am running XP...so those locations aren't correct for my system.
Hi Tarnak, Try opening SecureAPlus's main screen and try clicking on "About". Mine still does say "Perpetual". As per your post #1260 in the first screenshot. Third tab on the bottom left.
whats going on with securaplus? I have a license and want to enter the code to activate the pro, but after a lengthy time it give me the need to connect to internet and your internet is not connected? I tried to login to my account and I get the error page says inform the webmaster of this error. Is there a issue with secureaplus servers or sites
We have some technical issues with our server. Recovery is in progress. We apologize for any inconvenient caused.
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So i have install this, and after 1h and 15m, the first scan, is like this, is that normal? no offline av setup. Until now,the scan is not finish...so proceed to remove this from system...
Hi marciocruz, The initial first scan may take some time as it is whitelisting programs and files on your system and then will scan them with Universal AV to check for for any malware on your system. After the initial first scan it is rather quick. More info in the links below: https://secureaplus.secureage.com/Main/uav.php https://secureaplus.secureage.com/Main/application_whitelisting.php Regards
The initial full system scan will perform faster when the computer is idle (when it detected that there is no user activity).
well the server is fixed, but it will not accept my license for pro to register. Keep saying the license is wrong? I checked it with my online account and its the same. Secureaplus is giving me such a headache for registering the pro version. This is bad way of business.
We are very sorry for the inconvenience caused. Can you send your SecureAPlus Id to secureaplus@secureage.com? My colleague will assist you.