searchpage highjack problems

Discussion in 'adware, spyware & hijack cleaning' started by jsquarek, May 13, 2004.

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  1. jsquarek

    jsquarek Registered Member

    Joined:
    May 13, 2004
    Posts:
    1
    Location:
    garberville, Ca
    I cannot get rid of a seachpage homepage which intrudes over msn.com

    Here is my logfile from a "hijackthis" scan"

    Logfile of HijackThis v1.97.7
    Scan saved at 9:27:27 PM, on 5/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Gilat\QMS\QMS.exe
    C:\Program Files\Gilat\GSU\GSU.exe
    C:\Program Files\Gilat\IBQoS\ibqossvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\System32\hphmon04.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\StarBand\Mission Control\HsuGui\HsuGuiControl.exe
    C:\Program Files\StarBand\Mission Control\TaskBarClient.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Norton Internet Security\IAMAPP.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\GILAT\Internet Page Accelerator\RPAService.exe
    C:\PROGRA~1\GILAT\INTERN~1\AS_Agent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton Internet Security\SymProxySvc.exe
    C:\Program Files\Flash Networks\NettGain2000\Bst\Srvany.exe
    C:\Program Files\Flash Networks\NettGain2000\Bst\WgwMngr.exe
    C:\Program Files\Norton Internet Security\NISSERV.EXE
    C:\Program Files\Gilat\NetAgent.exe
    C:\PROGRA~1\StarBand\MISSIO~1\evrep.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\mozilla.org\Mozilla\mozilla.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Licensed User\Local Settings\Temp\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1507
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1507
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1507
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1507
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1507
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://register.starband.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by StarBand
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9877
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1507
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1507
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [HsuGuiControl] C:\Program Files\StarBand\\Mission Control\HsuGui\HsuGuiControl.exe
    O4 - HKLM\..\Run: [NettGain2000 Verifier] C:\Program Files\Flash Networks\NettGain2000\Bst\NettGain2000 Verifier.exe
    O4 - HKLM\..\Run: [TaskBarClient] C:\Program Files\StarBand\\Mission Control\TaskBarClient.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [NettGain2000] C:\Program Files\Flash Networks\NettGain2000\Bst\WgwMngr.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [window.exe] C:\WINDOWS\System32\window.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O13 - DefaultPrefix: c:\searchpage.html?page=
    O13 - WWW Prefix: c:\searchpage.html?page=
    O13 - Home Prefix: c:\searchpage.html?page=
    O13 - Mosaic Prefix: c:\searchpage.html?page=
    O14 - IERESET.INF: START_PAGE_URL=http://register.starband.net
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop and we need to empty the temp folder to remove the hijacker


    First download CWshredder from http://www.thespykiller.co.uk

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1507
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1507
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1507
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1507
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1507

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9877
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1507
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1507
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [window.exe] C:\WINDOWS\System32\window.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O13 - DefaultPrefix: c:\searchpage.html?page=
    O13 - WWW Prefix: c:\searchpage.html?page=
    O13 - Home Prefix: c:\searchpage.html?page=
    O13 - Mosaic Prefix: c:\searchpage.html?page=

    Delete these files

    c:\searchpage.html
    C:\WINDOWS\System32\window.exe

    now go to IE/tools/options/connections/ click on your connection/settings and untick use a proxy server

    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

    as XP will not let you delete files less than 24 hours old as it thinks it might need them please also do this
    while in the temp folder, select view and select details.
    then right click a blank part and select arrange icons by, and select show in groups and modified, that will give a list of all files in date order with today at the top of the page.
    select all the files/folders except the today ones and delete them all.

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive


    then
    Reboot normally &



    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R303 08.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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