Seagate ST33000651AS 3TB still not supported by paragon gpt loader

Discussion in 'Paragon Early Adopter Program' started by deejay2, Mar 4, 2011.

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  1. deejay2

    deejay2 Registered Member

    Joined:
    Jan 6, 2011
    Posts:
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    when seagate st33000651as internal 3TB will be supported by paragon gpt loader....

    please inform software writer about update needed...and let us know

    thanks
     
  2. Mech_An

    Mech_An Registered Member

    Joined:
    Mar 29, 2010
    Posts:
    855
    Hi deejay2

    I got additonal tools for troubleshooting GPT Loader.

    Could you please provide some more info:
    1. Full system info:
    * open Start\Programs\Accessories\System Tools\System Information;
    * choose the "Save" option in the "File" menu ,
    * enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";

    2. Full System LOG:
    * Right-click My Computer and select Manage
    * Go to Event Viewer – System
    * Right-click System group and select Export
    * Select TXT format and click Save.

    3. DetectAF report:
    * Download DetectAF utility from Paragon FTP:
    http://ftp.paragon.eu.com/support/DetectAF.exe
    * Run saved *.exe file,
    * Once report generated, select all generated text (press Ctrl+A) ,
    * Press Ctrl+C hot-key to copy text,
    * Open Notepad and go to Edit – Paste,
    * Save created report in *.txt format from Notepad;

    4. Screenshot of scsiformat utility:
    * Download scsiformat utility from Paragon FTP:
    http://ftp.paragon.eu.com/support/scsiformat.zip
    * Unzip the archive
    * Run scsiformat.exe file
    * Select problem Hard Drive from the list of connected Disks
    * Press 'PrintScreen' key on the keyboard to capture the screen into the Windows Clipboard;
    * Start any graphical editor (Windows Paint, for instance)
    * Create new picture, paste the image (Ctrl+V) and save it;

    5. log files:
    find "PWLOG.TXT", "STUBACT.LOG", "BioNTlog.TXT" in "C:\Program Files\Paragon Software\GPT Loader\Program"
     
  3. deejay2

    deejay2 Registered Member

    Joined:
    Jan 6, 2011
    Posts:
    10
    provided info enclosed
    please let me know what is issue why is not detecting 3TB hdd correctly
    full system info.nfo has 1.2 mb will try to upload in the next post
     

    Attached Files:

  4. deejay2

    deejay2 Registered Member

    Joined:
    Jan 6, 2011
    Posts:
    10
    full system info.nfo by uploading give me error - invalid file
    when i renamed extension .nfo to .log file i have exceded 1mb limit anyway
    how do you wish to deliver it...
     
  5. Mech_An

    Mech_An Registered Member

    Joined:
    Mar 29, 2010
    Posts:
    855
    I apologize for delay.

    According to LOGs and Info the HDD capacity is correctly recognized.
    But (!!!) 3TB drive could not be correctly detected in WinXP while it is Basic MBR Disk.

    Please try to convert the drive to GPT:
    * run GPT Disk manager
    * select Convert to GPT wizard
    * select Seagate drive and convert it.

    Then run create Partition wizard to correctly create new partition on GPT drive and make sure that new partition could cover the all 3TB drive.
     
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