scan problem

i have Eset Smart security 4.2.64.12 installed on my computer....i have scanned all my computer i found out viruses n they were all deleted by eset....When i tried to scan the System Volume Information folder(default for System restore)...it did not scanned even a single file ...no of files scanned='0'

when i scanned using MalwareBytes,,,the Real time protection detected 105 viruses in C:\System Volume INformation folder... ....AING(haha)

how does that happy why the AV didnt Sanned even a single file in folder...
i know all settings very well...i have set context menu scan to Scan all Files and folders....
anysolution?

 

You Scanned with MalwareBytes Realtime protection? that´s strange....
AFAIK, Realtime protection is not on demand

 

you got me wrong
when i scanned with malware Bytes....the Real time protection of Eset detected viruses in C;\System volume Information


during scanning the malware Bytes was as well scanning C:\System Volume information...at that time Real time protection of eset found virus...not earlier

 

ahh!!
ESET On-Access Scanning has warned you saying that MalwareBytes try to access an infected file.

 

Hi deva12345,

Instead of scanning that folder, completely empty it instead. Turn System Restore off, reboot and then turn it back on. You can then create a new Restore Point.

BFG

 

On-demand scans are run in the account of the current user so I assume you, as the current user, didn't have permissions to access the files in that folder.