SBS 2003 Blue Screen after True Image install, now won't boot

I installed True Image Echo Server on Windows SBS 2003 on a Dell PowerEdge 2600. After install it prompted for reboot. System blue screened, but came back up with error log pointing to Acronis snapman driver. After reboot next day system blue screens after reboot with stop error 0x0000007b (0xf789aa94, 0xc0000034, 0x00000000, 0x00000000)

I am only able to boot into recovery console or ERD. Last known Good and all Safe mode options fail.

Please help!

 

Recovery console works?

Did FIXMBR or FIXBOOT allow you to boot?

 

Also you might want to try doing a chkdsk c: /f . Maybe some of the system files got corrupted during the blue screen event.

 

Hello lexgill,

Thank you for your interesting in Acronis True Image

Acronis True Image Echo Server for Windows supports the following operating systems:

• Microsoft Windows® Server 2008
• Microsoft Windows® 2003 Server x64 Editions
• Microsoft Windows® 2003 Server
• Microsoft Windows® 2000 Advanced Server
• Microsoft Windows® 2000 Server

In order to investigate the issue can you please attach crash dump log file to your next reply? Please do the following in order to enable mini-dumps:

- Right click on "My Computer" and choose "Properties";
- Go to "Advanced" tab;
- Go to "Startup" and "Recover Settings";
- Choose "Small memory dump" in "Write debugging information" box;
- Close all the dialog windows by clicking OK buttons.

Now, please reproduce the system crash and send us the mini-dumps created. This will allow us to investigate the problem thoroughly.

Best regards,
--
Dmitry Nikolaev