My wife just got a new 64-bit pc. We are running Prevx w/SafeOnline 3.0.5.143 and NIS 2010. I have Safe Online set for max protection for both https and http. When using firefox the safeonline icon stays blue. When using IE8 it is fine. Any ideas what may be the problem?
try as possible workaround until fixed properly https://www.wilderssecurity.com/showpost.php?p=1686150&postcount=4
If this doesn't work, please let me know and we can schedule a remote support session if you wish so that we can correct the protection
I disabled all of my add-ons (ad-block plus, Norton Toolbar, and Norton IPS). Restarted firefox. Issue was still there. Re-enabled add-ons and restarted firefox and now Prevx shows green. Weird.