HP did a health analysis and some updates. It actually started while Returnil virtual mode was on so I cancel it and restarted with Returnil disabled upon restart. HP Health Analysis ran and did the updates and needed a restart. I then got a pop up while it was trying to restart, "RPC Server is Unavailable". After it restarted, the icon was not there so I went to All Programs and opened it. I tried to run a quick scan but got the pop up again. I also tried to start virtual mode with the same results. I will be glad to send you some logs but I have no idea how to access them.