Rollback RX v10.x (Home & Professional)

Sorry to disappoint you as always Masterblaster

 

You got that right Kurtis, you always do disappoint. I doubt that you are sorry about it though.

Re: Rollback RX™ - The “unOfishul” FAQ

Just took a look at the HDS forum and noticed that HDS staff have never commented on this report by Froggie which was first posted there on April 15 2015, now that is disappointing (but not entierly surprising).

Re: The TRIM issue

There has been some discussion on the TRIM issue on the Rx forum that HDS staff has participated in but basically HDS had said in this thread (May 21) that Froggie is wrong and invited him to a 2nd joint test which he did on June 1 ,,,, the results were the same, TRIM did not work, and according to his post HDS staff agreed he was correct (apart from Froggies assertion that they agreed with him HDS has said nothing official or unofficial on the issue). For those interested in the Rx forum discussion (its a short thread) it can be found here http://community.horizondatasys.com...lback-rx-ssd-trim-and-disk-defraggers-support FYI Froggies involvement in the thread started on 05-02-2015 when he challenged the OP statement of 2013 by HDS staff that TRIM did work.

 

I'm doing this primarily because this information is not available directly on Horizon DataSys Home Page or on the Rollback RX product page... it's buried a coupla level down off of a fairly innocuous link on their Home Page which many users may miss entirely.

Current and potential users of Rollback RX and many of their other products should be aware of the following information... according to a recently released Road Map for Windows 10 and Rollback RX, if your system or acquisition plans include Windows 10 after its release date of July 29 2015, Horizon DataSys is asking that their product set be removed (will be unsupported) from that Windows 10 system until an expected HDS new product set release date at the end of January 2016.

 

This is straight from HDS but you need to spend an hour to find it.
it’s important to note officially RollBack Rx Professional and Home versions 10.3, Drive Vaccine version 10.4, Drive Cloner Rx 5.1, and Reboot Restore Rx are not compatible with Windows 10. A new update is needed for all our programs which we are planning to release as our next major upgrade to bring us up to RollBack Rx version 11, Drive Vaccine version 11, and with Drive Cloner Rx’s upgrade to be announced soon after those are complete.
Until then our users should not install any of our instant recovery software such as RollBack Rx, Drive Vaccine, Drive Cloner Rx, or the Microsoft steadystate alternative Reboot Restore Rx on any Windows 10 machine.

http://blog.horizondatasys.com/a-road-map-for-windows-10-and-rollback-rx/

 

Is that saying the Drive cloner RX 6 wil not be released until after rollback rx 11 is released?

 

Not necessarily,,,,its just saying that DC will not work with Win 10 until (maybe Jan 2016) when DC 6 will actually be released is, to the best of my knowledge, unknown, although Kurtis has assured us that its release is coming very soon. When DC 6 is finally released , if you are not using Win 10, then it should (?) work with previous version of Win. It may work with Win 10 but they have not said anything about that at this point so its probably best to assume it will not, at least not before the Jan 2016 release/upgrade of all their products. ,,,,,,,,, . What a mess.

 

Re the lack of clarity on the win 10 issue-----

You guys sound surprised about this, I do not understand why you would be. You are all well aware of HDSs marketing strategy template, so, from their point of view, keep it quiet, sell software, and for the relatively few folks who are using Rx and also upgrading to Win 10, deal with these on an individual basis. So what if a few hundred systems get trashed, at least HDS will still be making money. Sounds very HDS typical to me.

 

Who said we were surprised? I would be surprised if a W10 compatible version of RRX and DC6 were released by Jan 16. In fact I will say right now there is no way it will happen. They still do not have a version of RRX and DX5/6 that work together with W8.1. Why would anyone believe they could somehow do it for W10? If you are waiting to install W10 for RRX/DX6, you may never install W10 or miss the free upgrade deadline window. They will be late to the table for every release of Windows, way late. I don't know how they keep a customer base at all.

 

You guys really only look in one or two spots before giving up eh? We not only chatted about it on our blog, but also our Facebook, and our Twitter. You say it should be on our front page and product pages BUT Marketing 101 says no existing customer will be checking out the product page but rather our blog and social media pages. Before any of you try to refute this, don't bother, I've seen the numbers . Not only that, but all new purchases from July 1st onward are eligible for free upgrades. So even if poor old Peter did purchase a license for RollBack Rx he would actually get Win 10 compatible version for free.

No. Drive Cloner V6 will be out before V11 of RollBack Rx.

 

That customer gets a free upgrade. Also, anyone purchasing new software on the eve of a new OS who isn't going to inquire into compatibility is rare, few, and far between. Again, you try to paint this picture that we're manipulating customers but people are reading blogs, social media, forum posts. People are aware of our plans. So trying to convince the Wilders community and myself when you have no access to analytics is classic ignorance at it's best.

 

This is the problem with HDS. That attitude. You are not in touch with your customers.
First off, any new customer will read the product page long before a blog entry. No question about that. Your so called data is HDS BS.
Secondly, your customers checking the compatibility information is true but is a dishonest comment on your part. Your website shows RRX is compatible with W8.1. Your website shows DC5.1 is compatible with W8.1. Are they compatible together with W8.1? No they are not. You know that and there is no warning of such anywhere.
Your website product pages for all of your non-W10 compatible products products should include the following warning "Notice-the current version of this program is not compatible with Windows 10. If you choose to buy it now, we will provide you a free upgrade once we have one which is expected January 2016. Until then, you cannot use this product if you plan to use Windows 10."

 

~Link Removed~https://www.wilderssecurity.com/thr...mber-signatures-guidelines.19950/#post-121894

 

Make that AT LEAST 6 MONTHS, much likelier more than that if the past is any guide.

 

Kurtis Smejkal said: ↑

Kurtis Smejkal said: ↑

Great answers Kurtis, about what was expected from you.

 

It's a good thing that peeps @Wilders want to help any HDS users and help the company.
Cannot recall any wrong advice given from Wilders.

Not withstanding, the patter from HDS is always the same.
Fascile, dismissive and ridicule to a group of technically adept testers: it is always the users fault.

Truly, it's just not worth engaging.
Just leave it at: HDS pffft.

 

Hey folks,

This is Sam here from Horizon DataSys. Some of you may know me already as I moderate HDS' forum at http://community.horizondatasys.com/. How's it going!

I'm stepping in here for a couple reasons. First, to sincerely apologize to you all. The attitude on behalf of our employee that has been presented here is, to put it lightly, poor. I do very much apologize for the brashness of his comments, and the way he has conducted himself before you all. As such, Kurtis has been removed from his duties here and will no longer be participating in discussions. That honour is now mine!

That's the other reason I'm here.

Now I do have several other duties that require my attention and so I will not be tending to this forum every day. Rather, my focus is over at HDS community forums (linked above), and so if you are in need of any answers from me your best bet will be to reach me over there, preferably during my working hours (8 a.m. to 4 p.m. PST, Monday to Friday). You can always PM as well, or email me directly at samuel(at)horizondatasys.com.

A couple notes before I go:

-I agree the Windows 10 notice could be more visible. I'm working with some folks in-house right now to create the front-page banner of our site to be about this issue, linking back to our blog post. I'm also going to be posting that information on our support announcement board, and working on other more open angles. Suggestions are welcome (I like MasterBlaster's idea so far).

-An SSD TRIM/RollBack Rx explanation has been written up today. Any questions regarding that, I'll be answering those in that thread (found here: http://community.horizondatasys.com/forum/rollback-rx/3265-rollback-rx-and-ssd-trim).

I am off for the day now, but I'll be checking in periodically from here on out!

Other than that, I hope we can have some good chats ahead.

Cheers!

 

Hi Sam! As I've already responded in your HDS forum post, I am out of country at the moment but will respond in detail after I return on July 30th, both here and in the HDS forum.

 

Thank you,,,,,, and I hope so too

 

Hi guys. I haven't used this in quite sometime, how do you guys like it currently? any issues? Is the Remote Management Console optional or does it need to be installed as well?

 

There is nothing that is optional, you either use Rx as is or not at all.

I suggest you do a search for RollBack Rx and then take a look at the various threads related to it on this forum,,,,,,,,heck, take a look at this thread from the beginning and you quickly discover that you currently will find very few fans of the program on Wilders.

 

You will also discover that there are some folks on this forum who are quite biased or carry a grudge against the HDS company...

Regarding your question about the Remote Management Console:
bgoodman is wrong, it is strictly optional. Don't install it if you don't need it.


Cheers
manolito