Roboscan ESTsoft ALYac Antivirus Basic: Uses BitDefender and ESTsoft’s Tera Engine

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Just left them a message & informed of concerned discussions on WS.

Physical address:
201 MISSION STREET, SUITE 640 SAN FRANCISCO CA 94105 Tel:1 (415) 882 4421 Fax: 1 (415) 644 0979

Sales contact information
Tel: 1 (415) 882 4421 support@roboscan.com

Support : http://www.roboscan.com/support/support_main

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

I like this program, but there are many other good alternatives. If they don't fix the update issues, and don't respond to bug reports, I will likely move on.

Edit: Oddly, I got home today, and woke my computer from sleep, and Roboscan auto-updated. Not sure if that is a fluke, or if they fixed something. I guess I'll know in the next day or so.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Hi, I am a employee of Estsoft, Korea.
I would like to begin by apologizing for our late response since it hasn't been assigned a person who has charge of Roboscan entirely.
We are trying to find out the causes of failure in auto update and the service will be offered normally as soon as causers are identified.
The branch in San Francisco is working on customer-response system and in a few days immediate responses to customer will be available.
Once again we apologize for the inconvenience and miscommunications.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Welcome aboard. I am enjoying using your RIS Free. Thanks for it.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

See what did we tell you, guys? Smh.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

thanks Rucy, is not a problem, we know you are new in this IT world.
Please take a look at this forum (you in sense Roboscan EstSoft) 'cause is a good and easy way to view ideas or issue users have. And great news know in San Francisco there is not a Korean restaurant, but a true customer office
As soon as possible i try again Roboscan Free on my netbook. As I said is a great peace of promising AV

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Romagnolo,

It seems like their American office was slow to setup.... Looks to me like the autoupdate is working properly finally. Will check for a few days to make sure.

Now about those definition files! <VBG>

Anybody care to comment on the merits or demerits of Roboscan's firewall?

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

I agree, auto-update appears to maybe be fixed.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Good to see an employee of ESTsoft on board

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Settings, anybody care to comment?

For me, how to handle real protection settings, such as false positives and exclusion lists.

Meanwhile, auto update seems to be working perfectly.

Issues

(Kind of like this one.... the two engine design is intriguing and the built-in firewall a nice touch IMO.)

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

no possibility to handle the sensitivity i think you can manage FP when is detected.
I don't try how FW works, especialy if it is a simple outgoing FW or in\out but if you use Roboscan FW then windows FW is desable so I think (and hope) is a bidirectional FW
It miss some usefull things but is promising

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Under Real-Time Protection there are 2 options for Clean Settings.
I have both options unchecked/deselected.
This way I decide what is a nasty or a fp.
If it's a fp I just exclude it.
And Bob's your uncle.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Romagnolo,

Yes, I too can't figure out if there are any advanced settings for the FW.... it does seem to be a simple in/out firewall. I was thinking about not using it and using the windows firewall instead, but I would like to give this one a chance instead. No rules that I can find to select.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

zapjb,

I have adopted your solution for Real-Time Protection... too intrusive if you let it decide for you. Would like to have more control, but it is what it is. <g>

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

That's 1 of the reasons I like Roboscan. There aren't endless settings. Very easy to setup.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Without having read the whole thread:

What is the difference between the basic free and the internet security version?

Does it have a behavior blocker on board?

Thanks and greetz,
Habakuck

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

http://www.roboscan.com/home/home_main.aspx

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Seems like there still might be some update issues around. I ran Roboscan for a couple of weeks, and liked it. I uninstalled it about a week ago after I started getting failed updates due to corrupt database packages.
Reinstalled it last night to give it another try, but the initial update after installation failed every time. Gave it 9 hours, and neither manual or auto-updates were successfully completed, due to corrupt update packages again. Uninstalled...

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

No update issues here. Running great.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Maybe Roboscan just doesn't like something in my system...
I even tried downloading the full manual update package, but when I tried to run it, it failed as well, said it was a corrupt package also. This is really weird, I've never run into anything like this before...I've got a pretty fresh Windows installation, a good, fast internet hook-up, and no conflicts I can find.
I'm gonna try installing again later, this has become a personal challenge now...lol

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

I have it running in a VM environment with no issues at all. I might leave it as a security solution for this environment (XP pro 32).

Ice

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

You're downloading them from here?... http://roboscan.com/support/manual_db.aspx

But why are you not updating from the program?

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

Yes, that's where I got the download. I tried that as a last resort because neither manual or auto-updating worked through the program itself.
Every update package, whether the gui initiated one, or the manual download itself is coming through corrupted.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

It's the remnants of ZA that's messing up your RIS. That's my inkling.

 

Re: ESTsoft ALYac Antivirus Basic Free: Uses BitDefender and ESTsoft’s Tera Engine

I did a pretty thorough uninstall of ZA. Used its own uninstaller, then the clean up tool from ZA. Afterwards, I cleaned up the registry, if there's anything left, it would only be some legacy stuff. Pretty sure I got rid of those too.
I'll poke around later just to make sure.