Returnil System Safe 2011 and Windows 7 BSOD

Returnil System Safe 2011 causes BSOD on my Windows 7 Ultimate. Is there any solution?

 

Hi jknext and welcome to the forums

Please send us the following reports from the problem computer to support (dash) tech (at) returnil (dot) com:

RSS 2011:

The rvs3.log and rvs3.inst.log files in the following folder: "C:\Documents and Settings\all users\application data\returnil\rvs3\log"

All versions:

* MSINFO32 report**
* C:\Windows\MINIDUMP -> Look for the file or files with the same date/time as your critical stop issue.
* C:\Windows\MEMORY.DMP -> This file may be too large to send via e-mail attachment. If this is true, let us know and we can give you access to upload it to us via FTP.

**Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your reply.

Mike

 

Hi, Mike, Thanks. I'll do that.