Restore whith HDD sata II in raid mode impossible?????

Discussion in 'Acronis True Image Product Line' started by Gabzter, Sep 24, 2006.

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  1. Gabzter

    Gabzter Registered Member

    Sep 24, 2006
    Hi, excuse my language in advance because I'm french and I speak english a little. And it's for this reason that i don't read every thread, it's too difficult for me.

    This is my configuration :

    Mtherboard : Gigabyte GA-965P-DS4
    CPU : Intel Core 2 Duo E6600
    RAM : 2x1 Go DDR2 6400 OCZ
    HDD : 2x160 Go Hitachi Sata II in raid(Stripping)

    My problem is that I have my HDD in raid mode, and under windows, there is no problem to do a backup of my drive, but for restore it, that don't work.
    At this time, True Image want to rebbot the computer, i click yes and it reboot, but then, in dos, acronis start for a long time and reboot under windows, i think it doesn't find my raid drive.

    Whith the cd bootable, True Image start correctly, but when i want to choose the image to restore, it say to me that there si no HDD, and never it ask me for load my raid driver.

    Can you help me please, i dont understand, I'm whith True Image 9.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Gabzter,

    Thank you for your interest in Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    First of all, please make sure you use the latest build, which is available on our web site. To get access to updates you should first register Acronis software.

    If the problem persists, please create Windows System Information and Linux System Information (sysinfo.txt) as it is described in Acronis Help Post.

    Let us know the exact vendor and model of your HDD\RAID controller.

    Please submit a request for technical support. Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Ivan Sarychev
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