Restore speed from USB2.0 drive

Hi all,

I just recently purchased Acronis True Image. I backed up my Dell Inspiron 9300 notebook in just under 4 mintues to an external hard drive, but to restore from that image took over an hour. I read somewhere here in the forums that this is b/c of the Linux drivers included w/ ATI are operating at USB1.1 speeds. I am using the latest version of ATI.

Quite frankly, I'm rather disappointed with this. Will the speed ever increase?

Jake

 

Hello Jake,

It works at USB 2 Hi-Speed for me. It really depends whether or not the Linux device drivers are compatible with your particular motherboard/hard drive enclosure USB chipsets. Each new build has more and better hardware support so just hang in there!! An hour spent restoring an image is still a darn sight quicker than reinstalling Windows and all your applications/data.

Regards

 

Hello,

True, an hour is definitely better than resintalling Windows and all applications. Is there anything I can provide to Acronis so that in the next release of True Image, my hardware is supported by the Linux drivers?

Thanks,
Jake

 

Hello again,

I followed the advice I found in an earlier posting about creating a BartPE disk. This has worked great. I was able to restore from my image file in under 5 minutes.

Still, it would be nice if this speed was available to me in the latest version ATI.

Acronis, do you need any information from me for more USB2.0 compatability?

Thanks,
Jake

 

Hello jnorbut,

Thank you for choosing Acronis Disk Backup Software.

Please make sure that you use the latest build (903) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

After installing the update please create new Bootable Rescue CD and see whether the problem still persists.

If the problem still persists then please try the workaround with acpi=off noapic as it is described in Acronis Help Post.

If that does not help then please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

Please keep your external USB hard drive connected while creating a report.

Send these files to support@acronis.com along with the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Alexey Popov