Req: NOD32 CeBIT 2006 presentation..

I'm talking about support and not comparing the applications from ESET and Alwil!

 

Let it slip. That's actually some very cool support you are providing that I have only seen 1 place before (mmbforums.com). Just that you actually take the time to help people in your spare time is awesome. Usually you have to look far far away to get that kind of support really... Most of them has telephone support that costs +20$ a minute or something .. It's crazy.

 

Hey,

don't you want to understand or what?
Please read exactly what I had post and what I mean..

And sure, it wasn't handled ASAP.
I know it, I can speak for me, not for others, but for me there was no further help and response..!

best regards,

iNsuRRecTiON

 

Should I really start to hand out chill pills tonight? .. It aint even friday

 

http://www.rokop-security.de/index.php?act=Attach&type=post&id=1802

 

Seems very good

But I don't like the Windows top bar...

 

that's probably just in the advanced mode/settings. i found this screenshots posted by someone on a forum. i would not comment them at this stage, as it will probably change during next months anyway, so it should be commented when we know how it will really look like (when a beta is ready). better we just look and be quiet, otherwise it could be again get to be an annoying thread with senseless speculations.

 

I agree with you...

 

Looks like a nice and clean interface, hope it will stay that way

 

im was hoping advanced mode would be more "advanced". neways im happy to have seen some screenshots

 

Well in version 3 of nod32, i think that they will use the Kerio engine Firewall, but i am not 100% sure, but i found this screenshots posted by someone on a forum.

i can't wait til the new version 3 beta will be released

 

Finally something. Looks very nice and if they'll keep the speed and resource usage at similar level (along with detection) it will be a kick ass app.
Heh you need to sniff out from some second hand 3rd party to get at least something...

 

This is just the Kerio Winroute Firewall.. It can be integrated with NOD32 to scan traffic.. Nothing to do with v3..
http://www.kerio.com/kwf_nod.html

 

well this is what i found, and this is what some users on a forum that has visit the CeBIT told me, and they also showed some screenshots from version 3, in a German forum,
sorry can not tell you which forum...
Maybe IBK can tell you which forum, because it was the same forum there he get the screenshots from version 3, but there were some new screenshots of nod32 version 3 out there today in the morning but these were not public.
These were for only some users that were German friends with each other in that forum ..

and we will see if they use the Kerio engine firewall or not. .. - you never know, just wait and hope

 

I hope they can improve on resource usage as well. ( Juding by how much KAS manage to improve its resources usage, i suppose NOD can do better )

Anyway i like the new GUI. Looks Clean and Professional.

 

as a reseller of the product, all I can say is that we provide fast, courteous support (even when we're being abused) - and that when matters get to a point that we can't provide an answer, and have to escalate to the Eset support team - they provide us a fast courteous response, which is conveyed to our customer.

I can't speak for all resellers, but I fail to see how someone could think otherwise - unless they are being let down by some other middle person.

95% of support issues we receive are answered in-house - and 90%+ of them are either:

a. the trial is still installed instead of the full version
b. the username/password has been lost
c. the customer never COMPLETED checkout or their spam filtering gobbled up the temporary email sent out immediately after order completion.

Support IS a good and FAST thing with Eset products!

 

one more...

d. the license expired and they ignored or never received the renewal notice

 

Support issues havev no place in a thread about version 3...you guys should know that!!!

 

This is the answer for nod32 v3 screenshots:

There are quite a few on the internet if you look hard enough.

Sorry dont have time to search around, must go to work now.

Later

 

This is really dopey when we have to go outside the NOD support forum to get screenshots.

Its not that they are a secret, anymore. ESET may as well post them here.

 

I did a search and all I found was wilders, castlecops, and sites that supposedly had cracks for version 3 NOD . I started to burst out laughing. I can't believe people actually download cracks and junk. Pretty funny actually. Still, I think we all need to be patient since NOD currently has a ton of features to offer as it is. I don't need a replacement for my firewall and such, so I don't really care about the suite part. All I care about is if the av got even more supped up .

Patience little grasshopper,

Alphalutra1

 

nice screen-shots....

 

Agreed

 

i hope users will not start to discuss now when version 3 will be released
but i have a little question: I heard that ver 3 will maybe be released at 2007, i am not sure but i just heard it, is this true or what?

I hope its not ?

 

LOL yeah right, and I heard it was 2010