Renewal period should start from last expiration date

I have two NOD32 licenses which were due to expire on 1/1/2007; I started getting messages reminding me of this fact a couple weeks earlier. Finally, on 12/25/2006, I bought a two year, two-license renewal from Eset. I expected this would give me two years from the date of my last license's expiration period--namely, until 1/1/2009. Instead, my new expiration date is two years from the date of my renewal purchase, or 12/25/2008.

This is a small matter--merely a week--but I still feel it is an unfair practice and should be changed.

Dan

 

Hey Dan,

In recent threads concerning this matter....most responses mentioned an e-mail to Eset support after ordering should fix it right up.

License renewal - again

 

Thanks, Bubba. I've just now emailed Eset support.

Cheers,
Dan

 

You are Welcome Dan and good luck

 

Just renewed on new Years Day for two years and my expirey dae was set to 1/1/09 but a previous email 2 years ago had said that my expirey date was 1/8 rathern than 1/1. So i called Eset customer service and gave my usernames in the two conflicting emails and they adjusted my expirey date to 1/8/09. Good job Eset. Hope it works by email for you as well.

Gary