Renewal Issue NOD32

Discussion in 'ESET NOD32 Antivirus' started by glenbury, Feb 17, 2009.

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  1. glenbury

    glenbury Registered Member

    Joined:
    Feb 17, 2009
    Posts:
    1
    Hi;

    I renewed yesterday, downloaded and installed fine but I still have the orange icon in my tray stating my license will run out shortly, in 3 days. It's been almost 24 hours now and it hasn't changed. Has anyone else experienced this ? In the meantime, I keep getting updates as per normal. It just keeps telling me the license will expire. Please advise.

    Thanks
     
  2. Capp

    Capp Registered Member

    Joined:
    Oct 16, 2004
    Posts:
    2,125
    Location:
    United States
    Have you contacted Eset or the Reseller that you purchased the renewal through, to make sure it processed correctly?

    Also, once a renewal has been entered, it can take 24-48 hours for your NOD32 to display the correct expiration date.
     
  3. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
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    Location:
    Bismarck, ND USA
    Hello glenbury,

    It will typically take 48 hrs for the renewall to be processed and the expiration date to update. If it does not update after that time please let me know.

    Thank you,
    Richard
     
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