Remote Software - What Would You Use For Small Computer Fix Ups?

I've been running my own small mom and pop computer business, but I've always either gone on location, or customers brought their pc to me.

Now I'm starting to think about doing Remote logins to clean systems, virus/malware cleanups, simple little backups, tweaks, etc., anything you can do remotely.

There's a lot of software out there, I know of some.

Two that come to mind for ease of use and simplicity: (But I haven't used either)

CrossLoop
LogMeIn


By the way for management, what's Spiceworks like?

I like that it's free!

http://www.spiceworks.com/

THANKS

 

Teamviewer is easy and got lots of features.

http://www.teamviewer.com

 

Absolute easiest way is to intall TightVNC, give it a non default port number. Forward that port in the router. If using a firewall, you can allow that application only inbound connections from your ip, or better yet only your mac address.

TightVnc is free, fast, and best of all the user does not have to logoff. They can watch you to learn. Or they can show you what is happeining. Bear in mind that no remote desktop will act like the real thing. You can miss things that happen fast or sometimes just sit and wait as the stuff is transmitted. Using this on a lan is very fast.

Sul.

 

As an example what if someone forgets their password on their router and can't get into it, and rather then have them reset it, and mess with it, couldn't you just use port 80 to get in?

With TightVNC what do you mean if using a firewall, you can allow that application only inbound connections? Isn't that all you need, or they are going to need to make an outbound connection as well with the client on their computer installed?

THANKS

 

http://www.techsupportalert.com/best-free-remote-access-software.htm