Reinstalling ESET after wiping a computer

I had a problem with my laptop not starting and took it to a computer shop who took it in and then ended up charging me £60 to wipe it, which I could have quite easily done myself. However, now I (finally) have it back, they've not wiped it to the Acer factory settings but must have done it in a different way, so now the keyboard and mouse shortcuts don't work and there's programs missing such as the one I always use to play DVDs and the one for the webcam. I now just want to restore it myself to save having to deal with them again but I also bought ESET smart security for this laptop, as well as the home computer and another laptop and want to make sure that if I do reset my laptop that I can still reinstall the software on here and the other 2 machines without problem. Thanks.

 

Ronjor is correct. Make sure that you have access to a record of your username and password. Go to the ESET download page: http://www.eset.com/download/home which will prompt you for your username and password from your license when you select a download.

Thank you,
Richard