Reinstall NOD32 to get Automatic Update

Hi all,

I noticed that each time I install a new program like anti spyware (Spyware blaster, Microsoft Antispyware...) or anti trojan (TDS3) the automatic update starts to bug.

The only way to have it working nicely through NOD 32 re-install.

I thought this was mainly due to my PC Install wich was more than a year old, but I performed a fresh format and XP install this week and the problem persists....

Any idea ? Is it a bug to be fixed in the near future ?

Thanks for advices

Tony

 

I installed the said programs after NOD32 installation. Automatic update doesn't work properly after that. Logs show that it doesn't connect to server after dial-up wheras it did before I installed the new programs.

I had to unsinstall/install NOD32. Now it works fine....

Kind of "voodoo" illness ?

Tony

 

Do you have servers set to "Choose Automatically?"

Cheers

 

Yep !!

As I said, everything works fine until I add new antispyware or antimalware...The last soft I installed was TDS3.

As a matetr o fact after I re-install NOD everything goes OK.

 

With this issue can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

We would appreciate if you could keep us in the loop with your progress, as we all learn this way…

Cheers

 

Are you able to open our website and ping the update servers at the time you get an error connecting to server?

 

I'll certainly do

T.

 

Here is what I get after I installed again NOD; which now performs updates without problems


Time Module Event User
04/02/2005 21:17:28 Kernel The virus signature database has been updated successfully to version 1.991 (20050203).
04/02/2005 21:10:57 Update Function: gethostbyname, parameters: , return value: 11001
04/02/2005 21:10:57 Update Update attempt failed (Server connection failure.)
04/02/2005 21:10:56 Update Error connecting to server www.nod32.com.
04/02/2005 21:10:54 Update Error connecting to server www.eset.sk.
04/02/2005 21:10:52 Update Error connecting to server www.nod32.com.
04/02/2005 21:10:51 Update Error connecting to server www.esetsoftware.com.

 

Hi Tony64:

This looks like our old friend the Winsock issue. A previous antivirus install can cause these errors. Running the utility found here may eliminate this annoying issue.