I have been waiting for a refund for my Disk Director Suite 10.0 software download purchased on the 9/01/2006, still haven’t received it. You have all the information requested in your refund policy below. Dear Paul, We have requested a refund for you. You will get your money back shortly. Thank you. -- Sincerely yours, Marina Chernikova Acronis, Inc. 395 Oyster Point Blvd., Suite 115 South San Francisco, CA 94080 USA http://www.acronis.comAcronis Customer Service Department http://www.acronis.com/my/support/ Do I really have to draw your attention to the ACRONIS REFUND POLICY? > > Refund Policy > > Within 30 days of your software download purchase, you may request a > full refund from Acronis for any reason. We cannot accept returns > more than 30 days after your download. To return software download > to us, please submit a request to Acronis Customer Service > with your full name, address, telephone number, product name, order > number, and serial registration code. Acronis cannot refund > purchases made at retail outlets. Please refer to the retail > outlet's refund policy on this matter.