Re:73's log - hijacked to your-search

I have the same problem - hijacked by your-search.info.

Tries to reset IE home page, but spysweeper stops it. Adds various your-search.info web sites to my favorites list. Adds IE short cuts to my desktop: `Education College University, `Strip APoker, `Viagra Videos!, `Sex Drugs, `Home Business, and one on Mortgae that seems to have disappeared.

This has been driving me nuts. Got so much anti-spyware stuff on my computer now I'm surprised it has not crashed.

Have tried following your intructions above three times, but no luck. After removing the items you mentioned with HijackTthis. Then ran CWShreddeer.exe - but that said my machine was clean. Rebooted and it was all back again.

Would very much appreciate any help you can offer.

Thanks very much in advance.


Hijackthis log file follows:

Logfile of HijackThis v1.97.7
Scan saved at 2:04:27 AM, on 3/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\BQTray.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Norton Systemworks\Norton Antivirus\navapsvc.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\GhostSurf\GhostSurf.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\Norton Systemworks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\devldr32.exe
D:\2004 Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\RealBar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll (file missing)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Systemworks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Systemworks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\RealBar.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\MSDXM.OCX
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O6 "USB002" /M "Stylus C84"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [BCWipeTM Startup] D:\73\Desktop\BCWipeTM.exe startup
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID {DA9935BA-22F7-44ee-BD12-BD8B87700BEA}
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: GhostSurf.lnk = C:\Program Files\GhostSurf\GhostSurf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: sytem32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Allow personal info to reach this site - file://C:\Program Files\GhostSurf\info.allow.html
O8 - Extra context menu item: Allow popups on this site - file://C:\Program Files\GhostSurf\popup.allow.html
O8 - Extra context menu item: Allow this advertisement - file://C:\Program Files\GhostSurf\menu.allowimg.html
O8 - Extra context menu item: Block personal info from this site - file://C:\Program Files\GhostSurf\info.block.html
O8 - Extra context menu item: Block popups on this site - file://C:\Program Files\GhostSurf\popup.block.html
O8 - Extra context menu item: Block this advertisement - file://C:\Program Files\GhostSurf\menu.blockimg.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Trace (HKLM)
O9 - Extra 'Tools' menuitem: VisualRoute Trace (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: GhostSurf Privacy Center (HKLM)
O9 - Extra 'Tools' menuitem: GhostSurf Privacy Center (HKLM)
O9 - Extra button: Bugnosis (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37928.9734722222
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

 

Re:HELP! Permanently hijacked to www.your-search.info

Hi 73,

Welcome to Wilders.

First, I strongly suggest you remove the following two programs via Add/Remove programs Control Panel. They are known to bundle spyware and/or adware and at best are questionable. There are many good freware alternatives that are spyware and adware free.

Real Player / Real One
Slingshot

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html

O2 - BHO: (no name) - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll (file missing)

O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe

O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

Please download the latest copy of CWShredder. Run it and click fix. Follow the instructions.

Then reboot in Safe Mode and delete the following:

C:\WINDOWS\system\systeminit.exe
C:\WINDOWS\sstyle.css

Reboot and then post a fresh HijackThis log.

Regards,
Kent

 

Re:HELP! Permanently hijacked to www.your-search.info

Kevin,

Thanks very much for your advice and help.

I took your suggestion and removed Realplayer. I had downloaded it from a BBC web site which claomed that the spyware part had been femoved as a condition of BBC using it. But I probably should not have believed that abyway. so it is gone.

Could not find anything called Slingshot on the Windows XP Add/Remove Programs list. Are there any other names for it that I could look for?

Followed the rest of your instructions, but no luck. Actually ran through it several times to make sure I had not screwed up. But it comes back every time.

Version of CWShredder is 1.53.4. Each time I ran it it said my system was completely clean.

latest Hijackthis log below.

Thanks again very much for your time and assistance

Charlie

Logfile of HijackThis v1.97.7
Scan saved at 1:13:17 PM, on 3/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\BQTray.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Norton Systemworks\Norton Antivirus\navapsvc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Norton Systemworks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\devldr32.exe
D:\2004 Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Systemworks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Systemworks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\MSDXM.OCX
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O6 "USB002" /M "Stylus C84"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BurnQuick Queue] C:\WINDOWS\BQTray.exe
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\BCWipe\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID {DA9935BA-22F7-44ee-BD12-BD8B87700BEA}
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: sytem32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Trace (HKLM)
O9 - Extra 'Tools' menuitem: VisualRoute Trace (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Bugnosis (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37928.9734722222
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

 

OOPS!

Sorry Kent Called you Kevin. I was up late last night.

 

Hi 73,

That was my fault... I missed one item and it made a lot of things come back.

No problem on the name.... My being up to late helped me to miss one in your log....

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html

O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe

O4 - Global Startup: sytem32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O19 - User stylesheet: C:\WINDOWS\sstyle.css
O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

The files you are getting ready to delete may be hidden. See HERE for how to show hidden files.

Then reboot in Safe Mode and delete the following:

C:\WINDOWS\system\systeminit.exe
sytem32.exe <-- You might have to do a search for this file.
C:\WINDOWS\sstyle.css

Reboot and then post a fresh HijackThis log.

Regards,
Kent

 

Also try to find and remove if present:
c:\Documents and Settings\sys.exe

Regards,

Pieter

 

I had the exact same problem Sunday. The help I got here was fantastic. I found the "sytem32" file on the startup bar (START/PROGRAMS/STARTUP) and deleted it. Followed all of the instructions given here and it's gone forever now. I hope you get it cleared up, that thing was nasty! Mike

 

Kent,

It worked!!!

Thanks ever so much. Have been going crazy for the last three days trying to get rid of it. Was seriously thinking of reformatting my hard drive until I found your most excellent site.

Thanks very much for taking the time to help. I never would have figured it out on my own.

One last question, and my apologies in advance if it is too much to ask.

In looking at all great info on your website I am greatly impressed with how little I know. Of all the good programs and downloads on the web site, is there a list of which ones i should really be using without being overly paranoid in a world where a good dose of paranoia is probably a very good thing.

I surf a lot - mostly to news sites and weblogs. I purchase stuff on line. There is nothing inherently sacred or sensitive on my computer other than basic personal informatation. But I really get angry when people dump stuff on my computer, hijack my browser, and think they have a god-given right to track every last web site I go to.

The programs i currentlu use are:

Zone Alarm pro
Ad Aware
Spy Sweeper
Spybot Search and Destroy
Norton Anti-Virus
- and Pest Control which I bought in my effort to rid my computer of this latest infestation.

I will keep using these - although I'm not yet sure about Pest Control.

But are there other programs or downloads on the web site that you highly recommend I use.

Thanks again for all your help

Charlie

 

Hi 73,

Here is my standard reply for people that want to learn and practice "Safe Hex".

Some things you should read and check into:

Some tips and links that will help you stay safe on-line can be found HERE.

And here is a good read about how to be better protected : Click Me.

To help keep your system clean, these are also freeware programs that we recommend:
SpywareBlaster - will protect you from all spy/foistware in it's database by blocking installation of their ActiveX objects.
SpywareGuard - provides a degree of real-time protection against spyware that is a great addition to SpywareBlaster's protection method.
IE-Spyad - will put a list of bad domains and sites into the Restricted Site Zone of your IE Browser. This will help protect IE and prevent those drive-by downloads, browser hijacking, ActiveX, Java, popups, cookies, etc, from compromising your computer while you surf.

And of course, you should have a trusted spyware removal program (I recommend having them both as one may catch what the other may not, since they update at different times). I realize you already have both, but the tutorials will give you a good read:
Spybot Search&Destroy
SpybotS&D Setup Tutorial.
Ad-Aware
Ad-Aware Setup Tutorial.
Before scanning with either Ad-Aware or Spybot S&D, remember to bring them up-to-date first.

And you may want to consider an Anti-Trojan to complement your AV. Some are reviewed HERE.

And of course, keep your copy of Windows up to date by going HERE often. This will help cut down on your chances of reinfestation.

Regards,
Kent

 

Kent,

Once again, thanks very much.

Charlie

 

Hi 73,

You are most welcome ...

It is so refreshing to have someone that wants to learn safe internet practices and things thay can do to prevent themselves from being re-infected ....

Keep up the good work and learning!!!

Regards,
Kent