question about threatsense.net

can I upload the undetected files which are packed as a RAR or ZIP file via threatsense.net , so as to let the analizer can check the virus？

 

It's possible, but I'd rather suggest sending an archive protected with the password "infected" to samples[at]eset.com

 

but what I heard of is that the pioroty of sanding virus samples via email is low than threatsense.

 

Quite the contrary I'd say. However, the priority also depends on whether a sample is sent by a client having a problem with infection or whether it comes from a malware collector.

 

Thank u my dear Marcos.
I do care about ESET . I'm sure I am by your side.
And therefore I pay lots of attention to be a administrator in an fame nod32 forum.
I recieve the user's suggestion and some undetected samples they sant to me .
I try to use the customer care support request to sand the information I've collected for u , but I don't get any respounding from eset.and I can't figure out what does that "contact" mean and what I need to write inside.
I just want to pay some effort to help you these great man to improve nod's funtion. thus , I think I want a green way to send those information(suggestion and samples) .I'm so sorry to make such requirement , but i can't resist speaking these out.