Push Install "get info" Incorrect results

Discussion in 'Other ESET Home Products' started by Marv Gordon, Sep 23, 2009.

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  1. Marv Gordon

    Marv Gordon Registered Member

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    Other than three workstations, all of our workstations run XP SP3 32bit.

    However, about half of our workstations are showing up as x64 when using the "Get Info" option on a push install.

    Any other business users see this behavioro_O

    Running the latest versions of everything...
     
    Marv Gordon, Sep 23, 2009
    #1
  2. Marcos

    Marcos Eset Staff Account

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    Make sure the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node doesn't exist on 32-bit systems.
     
    Marcos, Sep 23, 2009
    #2
  3. Marv Gordon

    Marv Gordon Registered Member

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    Looks like our Workstations with ATI SouthBridge drivers have this issue.

    The client ESET RA console screen has the correct values. Whatever method is used there is apparently more accurate.

    Should i open an issue with support?
     
    Marv Gordon, Sep 24, 2009
    #3
  4. Marcos

    Marcos Eset Staff Account

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    So does the aforementioned registry key exist on those 32-bit machines?
     
    Marcos, Sep 26, 2009
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  5. Marv Gordon

    Marv Gordon Registered Member

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    Yes...
     
    Marv Gordon, Sep 29, 2009
    #5
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