Protection Feature - Temporary Inactive

Discussion in 'ESET NOD32 Antivirus' started by ghunter, Feb 25, 2011.

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  1. ghunter
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    ghunter Registered Member

    Hello,

    We have a number of servers with NOD32 installed with the following features disabled:
    -Email Protection
    -Web Access Protection

    When I look at these servers through the Remote Administration console i can see the status of these features are Temporary inactive. From testing I have concluded that this temporary status means whenever the box is restarted, the features become enabled again.

    I would like to know if there is anyway to permanently disable these features so if the box is restarted the features stay off.

    regards
    Greg
  2. Marcos
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    Marcos Eset Staff Account

    Could you confirm that the protection modules were disabled via gui manually and not via a configuration xml file?
  3. ghunter
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    ghunter Registered Member

    Hi Marcos,

    They were changed manually via the GUI.

    regards
    Greg
  4. Marcos
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    Marcos Eset Staff Account

    On Windows Server 2008, I'd suggest manually renaming C:\WINDOWS\system32\drivers\epfwwfpr.sys in safe mode to prevent potential problems due to a known bug in Windows Filtering Platform that MS is working on.
    On other server systems, it should be enough just to disable POP3/HTTP checking in an xml file and push the configuration to the servers.
  5. ghunter
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    ghunter Registered Member

    Hi Marcos,

    We are using Server 2008 R2.

    "I'd suggest manually renaming C:\WINDOWS\system32\drivers\epfwwfpr.sys"

    Renaming to what?

    Regards
  6. Brambb
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    Brambb Registered Member

  7. ghunter
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    ghunter Registered Member

    Hi Brambb,

    Thanks for that clarification, I understand what needs to be done now. I will test this on my local device but if there is a chance of system instability I will not apply this solution to our live servers.

    many thanks
    Greg
  8. Marcos
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    Marcos Eset Staff Account

    Quite the contrary, the chance of instability will remain as long as the driver is loaded and Microsoft does not release the appropriate hotfix.
  9. ghunter
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    ghunter Registered Member

    Hi Marcos,

    Sorry my apologies, I misinterpreted the article provided by Brambb. I will continue with my testing and hopefully be able to deploy this solution.

    Many thanks for all the speedy replies :thumb:
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