Ok i bought the full version and downloaded to computer and installed it. I had the free version which i removed then install full version. I rebooted and get an error messgae saying something incorrectly install or something to that fact. I reinstalled after reboot computer ( i did try downloading the full version again). I still get an error message when trying open it up.. however it shows running in task manager? Any suggestions ? The free version worked great! I dont see how the full version could be any different and suddenyl i have software conflicts I put the free version back in until I can resolve this problem. mayb I need to completely shut down then turn on computer? I do get the free version help menu when i do it this way.