problems with install True Image Server for Linux with snapapi !!!

Discussion in 'Acronis True Image Product Line' started by Robert_Kuntz, Feb 13, 2008.

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  1. Robert_Kuntz

    Robert_Kuntz Registered Member

    Feb 13, 2008

    I can not install snapapi26 ... There are always mistakes.

    I type in the command line:

    dkms build -m snapapi26 -v 0.7.10 --config=/boot/config-2.6.8-3-686 --arch i686 --kernelsourcedir /usr/src/kernel-headers-2.6.8-3-686

    the Error in the command line:

    Preparing kernel 2.6.8-3-686 for module build:
    (This is not compiling a kernel, only just preparing kernel symbols)
    Storing current .config to be restored when complete
    Running Generic preparation routine
    make mrproper....(bad exit status: 2)
    using /boot/config-2.6.8-3-686
    make oldconfig....
    make prepare-all....(bad exit status: 2)

    Building module:
    cleaning build area....
    make KERNELRELEASE=2.6.8-3-686 -C /usr/src/kernel-headers-2.6.8-3 SUBDIRS=/var/lib/dkms/snapapi26/0.7.10/build modules....(bad exit status: 2)

    Error! Bad return status for module build on kernel: 2.6.8-3-686 (i686)
    Consult the make.log in the build directory
    /var/lib/dkms/snapapi26/0.7.10/build/ for more information.

    Error in make.log:

    DKMS make.log for snapapi26-0.7.10 for kernel 2.6.8-3-686 (i686)
    Mi 13. Feb 13:07:20 CET 2008
    make: Entering directory `/usr/src/kernel-headers-2.6.8-3'
    find: /linux: Datei oder Verzeichnis nicht gefunden
    CC [M] /var/lib/dkms/snapapi26/0.7.10/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.10/build/snapapi26.c: In Funktion »do_init_session«:
    /var/lib/dkms/snapapi26/0.7.10/build/snapapi26.c:1970: error: structure has no member named `max_hw_sectors'
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.10/build/snapapi26.o] Fehler 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.10/build] Fehler 2
    make: Leaving directory `/usr/src/kernel-headers-2.6.8-3'

    can you help me ??!!
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Robert_Kuntz,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    Please submit a request for technical support. Attach all the information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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