problems with about:blank stuff

Discussion in 'adware, spyware & hijack cleaning' started by petrus, Apr 27, 2004.

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  1. petrus

    petrus Registered Member

    Joined:
    Apr 25, 2004
    Posts:
    3
    I have this thing with "about:blank" homepage in my computer and I will need
    some help.
    What I have done so far:

    I turned off system restore in my Windows XP
    I rebooted in safe mode
    I have ran PV runme.bat option 7
    I have ran CWShredder: result at all CWS's not present, IE pages OK
    I have ran SpyBot S&D :result OK
    I scanned with Norton Antivirus: result OK
    logfile at this moment:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:55:08 AM, on 4/27/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    D:\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://mail.yahoo.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyServer = 192.168.0.1:80
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program

    Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

    C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

    C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

    Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec

    Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

    Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

    Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office\OSA9.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

    http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38100.5551041

    667
    O16 - DPF: {CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA} (Java Runtime Environment

    1.4.1_07) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

    http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 -

    HKLM\System\CCS\Services\Tcpip\..\{B750074E-F506-4611-9DD0-0ADE0E9731D3}:

    NameServer = 192.168.0.1,212.93.136.2
    ----------------------------------------------------------------------
    Reboot computer
    I opened Internet Explorer, all ok, it was opened at my home page (yahoo
    mail).
    Reboot computer
    I opened again Internet Explorer an the "about:blank" page was back again.
    i don't know what to do now, so I ask for your help.

    Here is another log after all the above steps:

    Logfile of HijackThis v1.97.7
    Scan saved at 12:17:03 PM, on 4/27/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Messenger\msmsgs.exe
    D:\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

    res://C:\WINDOWS\System32\oafa.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

    res://C:\WINDOWS\System32\oafa.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    res://C:\WINDOWS\System32\oafa.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

    res://C:\WINDOWS\System32\oafa.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    res://C:\WINDOWS\System32\oafa.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    res://C:\WINDOWS\System32\oafa.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyServer = 192.168.0.1:80
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program

    Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {DEB92DDB-2FD0-4AD9-BE23-F6AE3A9EB874} -

    C:\WINDOWS\System32\oafa.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

    C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

    C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

    Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec

    Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

    Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

    Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office\OSA9.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

    http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38100.5551041

    667
    O16 - DPF: {CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA} (Java Runtime Environment

    1.4.1_07) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

    http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 -

    HKLM\System\CCS\Services\Tcpip\..\{B750074E-F506-4611-9DD0-0ADE0E9731D3}:

    NameServer = 192.168.0.1,212.93.136.2





    I've tryed to install SpywareBlaster and I received this message:
    "This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."
    Norton Antivirus could not find any virus.
    Also I can't download Ad-Aware. I can do all the steps to download it, the
    window with "downloading..." is opening but nothing is downloading, no matter how much time I wait. Could that be related with my "about:blank" too?

    Thank You for help
    Petrus
     
    petrus, Apr 27, 2004
    #1
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi Petrus,

    Could you please update your Windows and IE first?

    Regards,

    Pieter
     
    Pieter_Arntz, Apr 27, 2004
    #2
  3. petrus

    petrus Registered Member

    Joined:
    Apr 25, 2004
    Posts:
    3
    Hi!
    I apologize for my long absence, the attempt to install Service Pack 1
    led directly to the final crush of my Windows XP.
    So I had to reinstall it all and I used this oportunity to format the partition.
    After that I had no problem to install all the updates for Win SP and IE.
    Also I could download and install without any problem AdAware and SpywareBlaster.
    So that bug was very clever made to prevent me to install any antispy software.
    I hope now (after format) my computer is clean.
    When you have time, please take a look at this log.
    I scanned both with AdAware and SpyBot S&D


    Logfile of HijackThis v1.97.7
    Scan saved at 1:49:34 AM, on 5/5/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Messenger\msmsgs.exe
    D:\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38110.0788310185
    O17 - HKLM\System\CCS\Services\Tcpip\..\{252C9119-BA4C-42C0-9610-58A44600B4BD}: NameServer = 212.93.136.2


    Thank You very much
    Petrus
     
    petrus, May 4, 2004
    #3
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Pieter_Arntz, May 5, 2004
    #4
  5. petrus

    petrus Registered Member

    Joined:
    Apr 25, 2004
    Posts:
    3
    OK,
    again lots of thanks for help.
    Petrus
     
    petrus, May 5, 2004
    #5
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