Problem with trying to submit a quarantine file for analysis

Discussion in 'ESET NOD32 Antivirus' started by dyslextic, Nov 28, 2009.

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  1. dyslextic

    dyslextic Registered Member

    Joined:
    Nov 21, 2005
    Posts:
    8
    Hello,

    I try to download the latest Release Candidate of a software program I have been using for years. NOD32 flag it as "Probably unknown NewHuer_PE virus" and quarantine it.

    I figure it is a false positive but when I right click on the file in quarantine and choose submit for analysis, I get a pop-up box that says "Submitting file for analysis failed". How do I fix this? How do I submit the file for analysis it the function does not appear to work in NOD32?

    FYI the file is from SlySoft Products web site. It the latest RC of GameJackal and you can download it from there help forums.

    ~Thanks for your help,
    Dyslextic
     
  2. siljaline

    siljaline Registered Member

    Joined:
    Jun 29, 2003
    Posts:
    6,617
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    I tested SlySoft GameJackal v4.0.1.3 RC 1 with ESET threat signature database v4650 and did not get a report of NewHeur_PE virus. Are you still seeing a report of this threat with your copy of ESET NOD32 Antivirus?

    Regards,

    Aryeh Goretsky
     
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