Problem with installing TrueImageServerEcho on Debian Kernel 2.6.26 and higher

Hello, I'm in need of the latest snapapi as well.

thanks

PS
Can I run snapapi26-0.7.41-all.tar.gz to get TrueImageServer9.1.3883_s_de.i686 working on Debian Kernel 2.6.26 and higher as well

 

I need the new version from the "snapapi" Modul too.
We have a new machine with 2.6.24 Kernel, which doesnt work with the
"snapapi26-0.7.29" Modul !

Waiting for your PM

 

Dear Oleg Lee,
I am running Debian Lenny and I have the "know" snapapi26 problem.
Please send me the PM with the new version of snapapi26 -v 0.7.41

Best Regards

 

Hello all,

Thank you for using Acronis Corporate Products

I have sent the required files via PM.

jhmw, snapapi26-0.7.41-all.tar.gz will run on on Debian Kernel 2.6.26.

--
Oleg Lee

 

Dear Oleg,

we are running Debian Lenny with kernel 2.6.26-2 and got similar problems compiling the snapapi-module. Would you please supply us with the latest version of this module (snapapi26-0.7.41?)?

Thank you in advance.

 

Dear dliebchen,

Thank you for using Acronis Corporate Products

We created the appropriate article in open KB, and the updated SnapAPI module is available here

Also, if you have a 64 Bit Debian System, please see this article, it can be useful for you.

Thank you.

--
Oleg Lee

 

Hi I want to try Trueimage in Debian lenny but i cant make this work, commands that i have tried:

dkms build -m snapapi26 -v 0.7.44-1 -k 2.6.26-2-686 --config /boot/config-2.6.26-1-686 --arch i686 --kernelsourcedir /lib/modules/2.6.26-1-686

output:
Error! DKMS tree does not contain: snapapi26-0.7.44-1
Build cannot continue without the proper tree.

What can i do in order to keep trying?

Thanks for your help!

---------edited, more information

Now that i noticed that kernel sources wherent there, i copyied and this command executed:

dkms build -m snapapi26 -v 0.7.44 -k 2.6.26-2-686 --config /boot/config-2.6.26-1-686 --arch i686 --kernelsourcedir /usr/src/linux-source-2.6.26 build

output:

Preparing kernel 2.6.26-2-686 for module build:
(This is not compiling a kernel, only just preparing kernel symbols)
Running Generic preparation routine
make mrproper.....
using /boot/config-2.6.26-1-686
make oldconfig......
make prepare-all....(bad exit status: 2)

Building module:
cleaning build area....
make KERNELRELEASE=2.6.26-2-686 -C /usr/src/linux-source-2.6.26 SUBDIRS=/var/lib/dkms/snapapi26/0.7.44/build modules....(bad exit status: 2)

Error! Bad return status for module build on kernel: 2.6.26-2-686 (i686)
Consult the make.log in the build directory
/var/lib/dkms/snapapi26/0.7.44/build/ for more information.


make.log attached!

Thanks for all.

George.

 

Hello debianito,

Thank you for using Acronis Corporate Products

Please make sure that you are using the latest build of Acronis True Image (build # 8357). If the build number differs from the latest one, please download and install the latest build. You can learn more on how to download the latest build here.

If this doesn't help, could you please obtain Linux System Report and attach to your next post?

Thank you.

--
Oleg Lee

 

Thanks for your response, i dont know the build number because i cant get acronis to open and se the about menu.

I runed the sysinfo you told me and attached the log.

Rename .log to .tar.bz2

The forum doesnt let me upload .tar.bz2

Thanks and i hope you could help me!

George!

 

Hello debianito,

Thank you for the provided information.

You have build # 9.1.3530, that is considered to be an outdated version. Could you please let me know via PM the e-mail address under which you have registered the license?

Thank you.

--
Oleg Lee

 

Dear Acronis support,

I use debian lenny (Kernel 2.6.26) with the same problem.
can you send the required files(snapapi26-0.7.41-all.tar.gz) to me ?

Best Regards.