Problem uninstalling RSS 2011

Discussion in 'Returnil releases' started by trulyitsdestiny, Oct 23, 2010.

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  1. trulyitsdestiny

    trulyitsdestiny Registered Member

    Oct 23, 2010
    Re: BSOD on uninstall--Returnil System Safe 2011 v3.2.10351.5418-REL3

    I am facing one critical issue with Returnil. 2011..

    I am not able to disable real time protection & system restore nor I am able to uninstall program by uninstalling from windows program nor by manually or by reinstalling the software.

    Now due to this i am not able to write or save any file on my pc as it gets deleted to previous state as soon as i restart the system.

    I am using recent GOTD Returnil version 2011, I am not able to uninstall it from Safe Mode as was not allowing to uninstall the same & giving error core element missing.

    I am using 32bit windows 7 laptop.

    Pls help how to uninstall the same, except this uninstall issue software is excellent.

    Last edited: Oct 23, 2010
  2. Coldmoon

    Coldmoon Returnil Moderator

    Sep 18, 2006
    Hello trulyitsdestiny and welcome to the forums :)

    Please open a support ticket by sending your report to support (dash) tech (at) returnil (dot) com. One question here is whether you set a password. If you did, that is why you were not able to change the settings without entering said password.

    Once you tried ripping it out with an uninstaller, you most likely damaged some files so send us the usual files + MSINFO32 (instructions in several threads) and we will take a look.

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