Problem installing

Hi,

I download the trial version (True Image 9.0), and tried for two weeks, it worked perfectly.

I purchased the "Physical Box". Since I could not convert the trial version to "paid version", I uninstalled the trial version, then reinstalled using the CD.

Now when I start the program, I getting "E000101F4: Application module error - Cannot find the necessary Acronis True Image modules. Please reinstall Acronis True Image". I already uninstalled and reinstalled twice.

The version is 9.0 (Build 2,323).

Looking for a quick response.

Thank you,

Kris

P.S: See the attached picture of the error message

 

Support will tell you to download and install the latest build 3677. Earlier builds of version 9 had a number of issues and 2323 is very early.

I suggest you uninstall build 2323 before installing 3677 as the installation module can be unreliable when updating.

To download the latest build you will have to register on Acronis website

Come back if you need any further help

 

Como,

Thank you very much. It worked perfectly.

Kris