Problem installing Drweb32

Discussion in 'other anti-virus software' started by Spaceboy, Dec 5, 2002.

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  1. Spaceboy

    Spaceboy Guest

    I tried installing the english trial version of drweb32 today, but I keep getting the following error message:

    Can't run 16-bit Windows Program

    Cannot find file c:\*****\****\setup.exe (or one of it's components). Check to ensure the path and file name are correct and all required libraries are available.

    Any ideas?
     
    Spaceboy, Dec 5, 2002
    #1
  2. Paul Wilders

    Paul Wilders Administrator

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    Spaceboy,

    What O/S is installed? Anyway: could be a corrupt download. Try downloading and installing a fresh copy.

    I presume you did shut down all other running apps before installing - NOD32 (all components) included.

    btw: you'll find our DrWeb screen shots here.

    regards.

    paul
     
    Paul Wilders, Dec 5, 2002
    #2
  3. Spaceboy

    Spaceboy Guest

     
    Spaceboy, Dec 5, 2002
    #3
  4. Paul Wilders

    Paul Wilders Administrator

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    Spaceboy,

    did you grab the trial version from here, making sure you did choose all the right options?

    regards.

    paul
     
    Paul Wilders, Dec 5, 2002
    #4
  5. Spaceboy

    Spaceboy Guest

    Yes.

    Ok, after changing the path of the temp folder from \Documents and Settings\*******\Local Settings\Temp to \Windows\Temp, it installed fine.

    However, after rebooting, I get the following message:

    SpIDer Guard Agent is needed under Windows 95/98[me=]only.[/me]


    Is there no real time protection for XP then?
     
    Spaceboy, Dec 5, 2002
    #5
  6. root

    root Registered Member

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    No, it says that but Spider should go ahead and load anyway.
    Did you not get a green spider show up in your systray after you clicked Spider.exe?
     
    root, Dec 5, 2002
    #6
  7. Spaceboy

    Spaceboy Guest

    Didn't come up on first reboot. However after 2nd reboot it appears and everything appears to be working now.

    Thanks anyway.
     
    Spaceboy, Dec 5, 2002
    #7
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