Problem backing up to network shares: possible solution

Discussion in 'Acronis True Image Product Line' started by markh, Mar 5, 2006.

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  1. markh

    markh Registered Member

    Mar 5, 2006
    If anybody is having problems backing up to network shares and gets the following error message:

    "Not enough server storage is available to process this command"

    Here's a solution:

    On the computer that the share is on, open the registry editor by going to Start>Run and typing in regedit and then ENTER.

    Edit the following:


    If "IRPStackSize" doesn't exist, right click, New>DWORD

    Set the value to 50, make sure the base is decimal.

    Then reboot your computer.

    Here's the Microsoft KB article;en-us;177078

    I had a problem accessing shares that were connected to an external USB hard drive. Might be related to installing Norton Anti-Virus. I'm running Windows XP BTW.
  2. jmk94903

    jmk94903 Registered Member

    Jul 10, 2004
    San Rafael, CA
    Yes, on machines that had Norton AV 2004 and earlier, I've seen this same problem and solution. I don't know if the newer Norton AV's have fixed the problem they created.
  3. seekforever

    seekforever Registered Member

    Oct 31, 2005
    I had to got to irpstacksize=21 to cure the problem. Seemed to happen all of a sudden for no good reason. No Norton junk running on my PC. I set it at 30 for good measure; maximum is 50.
  4. beenthereb4

    beenthereb4 Registered Member

    Jun 29, 2004
    A search on "IRPStackSize" shows 18 pages of results where this has been discussed previously. Don't feel bad, most things posted these days would show similar results!
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