PrevxCSI FP

Hi.

I can't find an option on CSI to submit a false positive.
It flags msdmo.dll as a Malware Downloader.

Since neither SAS, nor CureIt detect it, and based on this info from liutilities.com:

I'm quite certain that it's a FP. Anyone knows how to submit files to Prevx?

 

I once had a FP with explorer.exe after a Vista update and Marco had me to send him the file. Within an hour the FP was fixed.

But I do not have the addy right now. Marco (EraserHW) will probably be along and PM you the addy.

 

In Prevx CSI, when you get to the list of infected files (after the scan), right click on the infected file to report a False Positive directly to us

Best regards,

Marco

 

Thanks for the answer, will do ASAP.

 

Fortunately, there are not many FPs. I had one a few months ago, I submitted it as a FP, and you corrected it. Excellent customer service and solid products.

 

You're more than welcome