Prevx Restarting PC (GameGuard)

OS: Windows 7 Professional 32bit

I'll be waiting for PrevxHelper

 

Could you describe how it's restarting your PC? Is it causing a BSOD (in which case, could you see if it is creating a minidump in C:\Windows\Minidump\ as this may help us diagnose the problem closer).

Thanks!

 

No minidump
No BsoD
Immediate black screen (pc resets)

 

Could it be this problem? https://www.wilderssecurity.com/showthread.php?t=259480 Try there fix tool it can't hurt!

TH

 

Nothing to do with that, im afraid.

 

did you disable auto restart? should similar in Win7
http://pcsupport.about.com/od/windowsvista/ht/arestartvista.htm

 

This is definitely a good suggestion - if you could disable autorestart, Windows should create a minidump which should allow us to diagnose the problem.

Could you also double check if it is Prevx which is causing the issue? Last time it ended up being ZoneAlarm which could indeed be the case here if it is still installed.

Let me know what you find!

 

It's the same old thing remember, Prevx SSDT's or w/e they are. Only Prevx installed hear.

 

Could you try disabling SafeOnline via the Off button and then reboot your PC to see if it still occurs?

 

ALright, i disabled Autorestart

No BSoD at all (Still resets PC)

Now trying the other thing ur suggesting
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Still Resetting.

 

Strange indeed... could you try uninstalling Prevx and rebooting completely to see if it could be an issue GameGuard recently introduced that affects your PC without Prevx?

 

It would be amazing if it wasn't Prevx.

Uninstalling Prevx now.

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Game now works.

 

I think the fastest way to solve this will be via a remote support session again. Could you send me a PM when you'll be available so that we can schedule a time?

Thanks for the help!