Possible Hard Drive Format Problem

Discussion in 'Acronis True Image Product Line' started by Don Martin, Oct 6, 2005.

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  1. Don Martin

    Don Martin Registered Member

    Feb 2, 2005
    Rocklin, California
    Computer is formatted FAT 32. External backup drive is formatted NTSF. Does the difference in format create any backup problems. It took over 3 hours to do a complete backup of the FAT 32 Drive. However I was unable to create a Secure Zone backup.
    What do I need to do to create a Secure Zone backup? I also tried to do a complete backup today but the Icon in check archive only showed the one I did yesterday.

    Help Please

    Norton Antivirus
    Microsoft Antispyware
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Don Martin,

    Thank you for choosing Acronis Disk Backup Software.

    Please note that the difference in file systems makes no problems in this case.

    You can read more information on how to create and use Acronis Secure Zone as well as on how to create full and incremental images and verify them by means of the Check Image tool in Acronis True Image 9.0 User's Guide.

    Please also take a look at this FAQ article explaining the reason why we do not recommend to create Acronis Secure Zone on a detachable drives.

    Please carefully follow the steps described in Acronis True Image 9.0 User's Guide and let me know if you will face any specific problems. Tell me if you have received any error messages. What exact messages? Find the full version name and build number as it is shown here and let me know them. Describe actions taken before the problem appears step-by-step.

    Thank you.
    Alexey Popov
  3. Don Martin

    Don Martin Registered Member

    Feb 2, 2005
    Rocklin, California
    Thanks for your response Alexey Popov,

    I have used TI-8 for some time now and have not had any problems.
    I do not want to put Secure Zone on an external drive. I want to put on my main drive "C". However nothing happens when I use Manage Acronis Secure Zone to create a secure zone. I have tried to increase size of secure zone but that made no difference.
    All steps as you have suggested have been done numerous times, but still no Secure Zone.

    O.K. here we go step by step.

    V9.0 (Build 2277)

    1. Start manage secure zone.
    2. hit next button to activate Secure Zone
    3. Shows disk selection:
    Disk 1: 76.34 GB Maxtor 98196H8 zah8 IDE (0) Primary Master
    Disk 2: 152.7 GB Maxtor 5000DV v01.00.000100 USB
    Selected disk 1 hit the next button.
    Next Screen shows Disk 1 HP Pavilion (C:) Pri,ACT. 76.33 free space 62.27 FAT32 (LBA)
    Selected the (c:) disc and hit the next buton.
    Processing Please wait Analyzing partition C:...
    Next screen allows you to select partition size.
    Min Partition Size 36.91 MB, Max Partition size : 61.95GB
    Left partition size at 30.99GB and hit next button
    Selected Activate Acronis Startup Recovery Manager, Hit next button
    Analyzing partition C;
    Get Proceed Screen

    Stage 1 of 2

    create Acronis Secure Zone
    Operation 1 of 2 (reboot Required)
    Resizing Partition
    hard disk 1
    Drive Letter C:
    File System FAT 32
    Volume label HP PAVILION
    size: 76.33-. 45.34GB

    Operation 2 of 2
    Creating partition
    Hard disk: 1
    Drive Letter: -
    Type: 188(acronis Secure Zone)
    File system: FAT 32
    Size: 30.99GB
    Volume label: ACRONIS SZ

    Hit Proceed Button

    Shows home screen. Description on bottom: Current manage Acronis Starup Recovery Manager Operation

    Get warning W000a03eb a reboot is required for completing this operation.

    A reboot is required for completing this operatin; the operation will be cancelled if you choose not to reboot now.

    windows xp startup
    Blue screen acronis true image analyzing partitions100% locking partitions etc. Say's is rebooting
    winsow wp startup screen next

    nest Screen: checking file system on c:
    the type of the file system is FAT32.
    One of your disks needs to be checked for consistancy. You may canel the disk check, but it is strongly recommended that continue.
    Windows will now check the disk.
    volume serial number is 1e3c-1bfq
    windows is verifying files and folders
    windows has checked disk and found no problems.

    Windows opens as usual, but no Acronis Secure Zone made.

    Again than you for your help.

    I hope this is what you wanted.
  4. Don Martin

    Don Martin Registered Member

    Feb 2, 2005
    Rocklin, California
    Dear Acronis Support,

    Any replies? Has been awhile. Still no Secure Zone

    Thank you
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