"Poor media quality error"

I purchased TI 8 several weeks ago. All it does is make coasters. Every time I try to make a disk image, I get through a few CD-R and then I get a "Poor media quality". Is there a fix for this? Or did I get ripped off by a fradulent company. Any comments?

 

Hello MAK007,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

We are really sorry for the inconveniences.

Could you please update your CD burner firmware and if the problem persists please download, unpack and install the following file:

http://www.acronis.com/files/support/TrueImage8.0_cdlog_s_en.zip

After this please run the program, reproduce the problem and send the cdrecord.log file created in the \Program Files\Common Files\Acronis\CDRecord folder to support@acronis.com along with the link to this thread.

Thank you.
--
Ilya Toytman