PM 11 Professional download

Purchased PM 11 Pro last Friday - unfortunately download link is to V10 - not V11 - how do I obtain the product I paid for, PM V11 pro?

 

where or who did you purchase it from? The link below takes to PM11 when purchasing
http://www.paragon-software.com/business/pm-professional/eshop.html

 

Hi, Purchased product from Cleverbridge - the links given were from e-mail received from Paragon

 

if you login, can you download from there?
https://www.paragon-software.com/account/login.htm?from=my-account

 

In My Account folder for PM V11, I have the same file as that listed in my PM V10 folder - have purchased both products - to download V10 and not V11

 

I have the same issue. If I try to install the download it gives an error about not finding the version 10 build.

 

so you have PM11 install but it requires PM10? Install PM10 first then maybe the other file is an update

 

Thanks to Paragon_Matt - followed instructions and working fine now

 

Greetings,

To anyone who is still having trouble with this, please uninstall PM10 before installing PM11, unlike most of our other software, these two packages will not install on the same system together, we apologize for any confusion this may have caused.