My computer has been attacked by this rogue scam while researching my son's homework despite only adding ESET SS to it 2 weeks ago. My family are wondering why our SS didn't stop it - and I don't know When I realised what it was I did an on demand scan and a trojan was found (no notification from SS) but I'm still getting the scary sales emails. Should I have something else as well as SS despite the promises made to keep me safe? Can I do anything with SS now to clear my machine? Would a 'restore to a previous date' work or do I need to follow other removal advice on this seemingly well known threat?