I am confused on the password protocol in True Image 11. The manual says that the default is no password in the first password screen. In the second password screen I tried leaving it blank and got an error message. Then I put in a password but when the scheduled program tried to run it errored out and said wrong password. Does anyone know what the correct protocol is for these passwords? The manual does not seem to address this issue completely. My Acronis request number is 1440380.