Partition Expert and Promise TX2 Support

Hi,
I'm using Partition Expert in order to resize an existing partition on a Raid 1 array connected to Promise TX2 controller.
While in Windows, I'm able to submit changes. At this point PE reboots the computer to complete the process. After rebooting, PE can't find any disks and doesn't allow to continue. Same thing happens when I boot from a CD - no disks can be found.
Please, let me know if there's a way around this problem and whether Promise Raid controller is supported. On the different note, True Image does recognize the Promise disks in CD Boot mode.

Thank you

 

Hello PEUser,

Thank you for using Acronis Partition Expert (http://www.acronis.com/products/partitionexpert/).

First of all, please make sure you use the latest build (292), which is available on our web site at http://www.acronis.com/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

If the problem persists with the latest build please contact support@acronis.com.

Thank you.

--
Best regards,
Andrew Berezovsky