Paragon Backup & Recovery™ 2011 - Not calculating the volume/file size

Discussion in 'Paragon Drive Backup Product Line' started by Andrew_username, May 19, 2011.

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  1. Andrew_username
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    Andrew_username Registered Member

    I have a 500Gb SATA hard drive that has run into problems - Windows reports that the hard drive has an error in the boot sector (when trying to load the operating system).

    In Windows XP I can see the drive when mounted externally, but not the partitions or directories.

    With Paragon Backup & Recovery™ 2011 I can see the partitions and the directory tree, when I try to run the File Transfer Wizard, Paragon Backup & Recovery™ 2011 will move the folders to the clipboard, BUT, it will not let me press "Next" as it can not calculate the volume/size of the file(s). I left the program overnight with no success.

    The drive is physically okay - it spins and is not ceased. Are there any suggestions on the next approach I should take?



    Andrew
  2. SIW2
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    SIW2 Registered Member

    If it was just a problem with the bootsector code being corrupt - you should be able to fix it easily using fixboot command from xp recovery console.

    Because Paragon is having trouble moving the files - you may have file system errors.

    Try running checkdisk from the xp recovery console - may fix those if you are lucky.

    http://pcsupport.about.com/od/termsf/p/fixboot.htm


    http://support.microsoft.com/kb/314058

    I don't know if there is any kind of checkdisk on the free paragon linux disc - if so, you could give that a try as well.
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