Panasonic ToughBook CF30

I'm trying to get an image of a Toughbook CF30.
The pc will boot to the Acronis splash screen, but
then the screen goes blank and nothing. I have tried
using both TI11 and 9.1 Workstation. I have not had any
problem creating images on a CF28 or CF29 Toughbook.
I have 5 CF30's, and get the same results on all of them.

I would appreciate any ideas or tips anyone might have.

 

Have you tried the quiet acpi=off noapic option detailed in Section II of the PLEASE READ BEFORE YOU POST thread?

Which Acronis screen? The full screen picture or the black screen with the little "pie chart" logo and "Acronis" in the top-left corner?

 

It boots to the full screen were you select
windows, TI safe, or TI full. After I select
TI Full, thats when it acts as if it's going to
load up, but it never does.

 

Hello ST1960,

Thank you for choosing Acronis Disk Backup Software.

Please make sure you use the latest build of the respective version of Acronis True Image. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

If the latest build doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post, as suggested by MudCrab.

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Windows system information and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

If you are not able to create Linux system information (sysinfo.txt) then please do the following:

- Boot your computer from Acronis Bootable Rescue Media and press F11 key when the selection screen advising you to select either "Full", "Safe" or "Boot into Windows" option appears.
- After you get the "Linux kernel command line" prompt, remove the word "quiet", click on the OK button and choose "Full Version".

When the screen stop scrolling please write down the output information you receive (last 5-10 lines), or use a digital camera to make shots of the output screen. You can use Shift+PgUp and Shift+PgDn keys to scroll the screen manually.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and provide you with a solution.

Thank you.
--
Marat Setdikov