Outlook express 6 problem with ESET Smart Security 4.2.67.10

Discussion in 'ESET Smart Security' started by terence2611, Dec 23, 2010.

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  1. terence2611

    terence2611 Registered Member

    Joined:
    Dec 16, 2010
    Posts:
    2
    Hi,

    when i have installed the ESET smart security to a machine with outlook express 6 Win XP Pro operating system, it came out an errow as shown below when i double-clicked on an email.

    "An unhandled win32 exception occurred in msimn.exe [2904].

    Please help.

    Regards

    Terence
     
    terence2611, Dec 23, 2010
    #1
  2. TyeF

    TyeF Former Eset Moderator

    Joined:
    Feb 19, 2010
    Posts:
    78
    Hello,

    Do you have previous antivirus software installed on your computer? Please click here for instructions to remove it.

    If not, please review the following ESET knowledgebase article for further assistance:
    Why am I receiving error messages in Outlook Express?
    http://kb.eset.com/esetkb/index?page=content&id=SOLN2215

    If you require further assistance, please contact ESET Customer Care.
     
    TyeF, Dec 28, 2010
    #2
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